Partnerships
Yelp Purchasing AI Lead Management Platform Hatch for $300 Million
January 22, 2026

Yelp is bolstering its AI capabilities by acquiring artificial intelligence-powered customer communication platform Hatch. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Credit Cards
Consumers Still Love Their Physical Cards Even as Digital Wallet Use Expands
January 22, 2026

Watch more: Need to Know: Thales’ Gustavo Menezes Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Artificial Intelligence
Enterprises Rapidly Adopt Agentic AI After Months of Caution
January 22, 2026

In 2025, agentic artificial intelligence (AI) was more a shiny big idea than a cold hard reality. Companies talked breathlessly everywhere about the potential of the rapidly evolving technology. But nearly all were skeptical or cautious, content to absorb news and ideas about the latest...

Consumer Insights
Financial Stress Drives a 17-Point Jump in Digital Wallet Use
January 22, 2026

Online retail is becoming a pressure valve for stressed U.S. households, and the evidence is showing up in how they pay at checkout. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Consumer Finance
BNPL Use Rises as Credit Card Balances Jump
January 22, 2026

Household finances are increasingly shaped by credit use, as more consumers carry balances month to month rather than paying off purchases in full. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Loyalty & Rewards
United Airlines Distinguishes Between Loyalty, Rewards Programs
January 21, 2026

United Airlines grew its loyalty revenue by promoting loyalty rather than rewards, an executive said Wednesday (Jan. 21) during the company’s fourth quarter earnings call. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
House Passes Bills Requiring SBA to Help Small Businesses Adopt AI
January 21, 2026

The House of Representatives passed two bills Tuesday (Jan. 20) that would require the Small Business Administration (SBA) to help small businesses adopt artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Apple
Apple to Turn Siri Into AI Chatbot Powered by Google’s Gemini
January 21, 2026

Apple reportedly plans to increase the capabilities of Siri, turning the digital assistant into an artificial intelligence (AI) chatbot later this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Healthcare
Johnson & Johnson Says Product Launches, Regulatory Approvals Drive Growth
January 21, 2026

Johnson & Johnson’s MedTech segment saw its worldwide operational sales grow 5.4% year over year in 2025, reaching about $33.8 billion, the company said in a Wednesday (Jan. 21) earnings release. Get the Full Story Complete the form to unlock this article and enjoy unlimited...