Pay-later firm Klarna is reportedly rethinking some of its AI-centered cost-cutting. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...
OpenAI has named Instacart head Fidji Simo as its new CEO of Applications. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
All businesses want to increase the profitability of, and lengthen, the customer relationship — extending the customer lifetime value (CLTV). In doing so, they sidestep the expense, in time and money and manpower, incurred when forced to forge new customer relationships to replace those that...
Logistics is having its moment in the limelight. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...
Artificial intelligence (AI) has become the new electricity powering financial operations, and nowhere is this more apparent than in the office of the CFO. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Digital activity is becoming nearly ubiquitous across the globe, though the intensity and nature of engagement reveal significant disparities linked to demographics, geography and infrastructure, according to a new report. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
The rise of embedded payments is helping to change the business models of legal and financial services companies, accounting firms, nonprofits and logistics operators, to name just a few verticals. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Saudi Arabia, known for rapid digital transformation, is embracing digital wallets for international payments. A deep dive into the latest data reveals a striking trend. While consumers, particularly younger generations, are embracing digital wallets at a pace that rivals the U.S., many larger, small to...
Product innovation comes from “Aha!” moments in customer conversations, North SVP of Product Preet Patel writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this article and enjoy unlimited...