Faster Payments
88% of Firms Say They Benefit From Faster Payments
January 17, 2025

Late payments are a common issue for businesses, especially small- to medium-sized businesses (SMBs) struggling with cash flow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Checkout Conversion
Mastercard: It Takes a Village to Improve the Online Checkout Experience
January 17, 2025

Checkout is the last mile in commerce, representing the critical moments of decision-making that can make or break a sale — and by extension, merchants’ fortunes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Opinion
Why ‘Test and Learn’ Still Has Its Place in Innovation
January 17, 2025

Crowd sourcing input and breaking down silos can foster collaborative, creative solutions, FIS SVP, GTM, Automated Finance Christina Wagner writes in a new PYMNTS eBook, “The Innovation Mindset: How to Achieve It in 2025.” Get the Full Story Complete the form to unlock this article and...

CFPB
National Collegiate Student Loan Trusts to Settle CFPB Allegations of Illegal Debt Collection
January 16, 2025

The Consumer Financial Protection Bureau (CFPB) and the National Collegiate Student Loan Trusts have filed a proposed stipulated judgment to resolve the regulator’s lawsuit alleging that the trusts had illegal debt collection practices. Get the Full Story Complete the form to unlock this article and...

eCommerce
Best Buy to Launch Third-Party Marketplace Powered by Mirakl
January 16, 2025

Best Buy is preparing to launch a digital marketplace platform that will allow third-party sellers to integrate their products into the retailer’s website and app. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

artificial intelligence
Divided FTC Refers Complaint Against Snap’s AI Chatbot to Justice Department
January 16, 2025

The Federal Trade Commission (FTC) said Thursday (Jan. 16) that it referred a complaint against Snapchat operator Snap to the Department of Justice. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

artificial intelligence
Report: ChatGPT Plus Has Top Retention Rate Among AI Subscription Services
January 16, 2025

ChatGPT Plus is reportedly the artificial intelligence (AI) subscription service that retains the highest percentage of paying customers after six months. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Credit Cards
American Express to Pay $230 Million to Settle Investigations Into Sales Practices
January 16, 2025

American Express said Thursday (Jan. 16) that it expects to pay $230 million to settle previously disclosed investigations by the U.S. Department of Justice and the Federal Reserve. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Earnings
Bank of America CFO Says Biggest Q4 Story Is in Deposits
January 16, 2025

Bank of America’s fourth quarter earnings, released Thursday (Jan. 16) indicated continued momentum in the digital shift that has now resulted in 61% of its consumer sales made through digital channels, up from 49% a year ago. And 78% of all households signed up with...