Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AI Needs Safety Standards and NIST Wants to Write Them
December 20, 2023

Despite its increasing popularity, generative artificial intelligence is still in its infancy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
AI Can’t Patent Inventions, UK Supreme Court Rules
December 20, 2023

The British court has ruled that a scientist cannot patent inventions created by an AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
How Year 1 of AI Impacted the Financial Fraud Landscape 
December 19, 2023

The emergence this year of generative artificial intelligence (AI) reshaped the business landscape.   Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
AI Models Only 79% Accurate When Asked About SEC Filings
December 19, 2023

Startup Patronus AI has uncovered limitations in artificial intelligence (AI) models when analyzing Securities and Exchange Commission (SEC) filings. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
How AI Firms Plan to Build, Then Control, Superhuman Intelligence
December 19, 2023

At the center of many of humanity’s most compelling problems and innovations lie inscrutable paradoxes.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Amazon Merchants Give Low Marks to AI-Powered Review Highlights
December 19, 2023

Earlier this year, Amazon began using artificial intelligence to feature the highlights of customers’ product reviews. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
TomTom Develops In-Car Voice AI Assistant With Microsoft
December 19, 2023

Mapping/navigation company TomTom says it has developed an artificial intelligence (AI)-powered, in-car conversational assistant in collaboration with Microsoft. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Business Leaders Embrace AI Despite Employee Concerns
December 18, 2023

Artificial intelligence (AI) is transforming the workforce, according to a recent survey by conducted by ResumeBuilder, per a PYMNTS report. The survey found that nearly 40% of AI-using business leaders have already replaced workers with AI this year, and 44% anticipate job cuts in the coming...

Artificial Intelligence
AI’s First Year: How Voice Reshaped the Conversational Ecosystem
December 18, 2023

We live during one of the most connected periods of human history. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...