Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
MOSTLY AI Secures $25M in Series B Funding for Its Synthetic Data Platform
January 11, 2022

MOSTLY AI has raised $25 million funding to advance its artificial intelligence (AI) synthetic data platform, the company announced on Tuesday (Jan. 11). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Global AI Regulation Could Come in 2022 With Broad Principles
January 11, 2022

Artificial intelligence (AI) won’t be easy to regulate and there will be a trial-and-error phase in most countries that attempt it. Still, some regulatory proposals with basic principles can be achieved in 2022 in the U.S. and Europe.  Get the Full Story Complete the form...

Artificial Intelligence
90% of Acquiring Banks Say Using AI to Monitor Merchant Transactions Boosts Efficiency
January 05, 2022

Acquiring banks that use artificial intelligence (AI) to monitor merchants on their platforms say the technology has yielded many significant benefits that help boost their businesses’ bottom lines. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Data Suggests 75% of B2B Sales Organizations Will Use AI-Based Selling by 2025
January 03, 2022

According to a new report, 75% of business-to-business (B2B) sales organizations will be utilizing artificial intelligence (AI)-based selling by 2025, according to market research firm Gartner. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
How 104 Acquiring Banks Are Using AI to Beat Fraud, Boot Unprofitable Merchant Accounts
December 29, 2021

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Artificial Intelligence
75% of Acquiring Banks Now Use Artificial Intelligence to Detect Card Transaction Fraud
December 28, 2021

Acquiring banks are under intense pressure to process transactions efficiently while detecting and preventing fraud attempts. That’s a growing challenge due to recent increases in both payments volume and fraud attacks. To manage these trends, many acquirers are using artificial intelligence (AI).  Get the Full Story Complete the...

Artificial Intelligence
Banks Seek AI Platforms-as-a-Service Amid Ever-Increasing Risk
December 23, 2021

Sudhir Jha, senior vice president and head of Mastercard’s Brighterion unit, told Karen Webster in the most recent On the Agenda discussion that artificial intelligence (AI) can strengthen credit and risk management and broaden its value well beyond simply improving day-to-day operations. Get the Full...

Artificial Intelligence
60% of the Acquirers Using AI Systems to Detect Fraud Consider It Their Most Important...
December 21, 2021

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Artificial Intelligence
Voice Tech Leans on AI to Humanize Customer Service and Experience
December 14, 2021

If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind of human reaction better handled by automated voice assistants powered by artificial intelligence (AI) that are smart, fast and far...