Retail

Retail
AMZN vs. WMT Weekly: Amazon, Walmart Sharpen Fight to See Who Can Deliver Faster
November 12, 2021

If you’re driving in Bentonville, Arkansas, don’t be surprised if that Walmart truck alongside you on the road doesn’t have a driver inside, after the box store giant revealed this week that it had begun successfully moving customer orders daily between a dark store and...

Retail
JD.com, Alibaba Sales Not Enough To Boost China’s Sluggish Singles Day
November 12, 2021

Record online sales posted by JD.com and Alibaba weren’t enough to buoy a sluggish Singles Day in China, the world’s biggest multi-day shopping extravaganza that typically brings in more sales than Black Friday and Cyber Monday combined. Get the Full Story Complete the form to...

Retail
1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
November 11, 2021

All totaled, 12% of online shoppers experienced fraud during the 2020 holiday shopping season, according to The 2021 Holiday Shopping Outlook, a PYMNTS and Kount collaboration that surveyed more than 3,600 consumers. Get the Full Story Complete the form to unlock this article and enjoy...

Retail
Today in Retail: Consumers Spend Billions on Singles’ Day; JD.com Eyes International Expansion
November 11, 2021

In today’s top retail news, consumers spent billions at eCommerce merchants during this year’s Singles’ Day event, while Dollar General is partnering with DoorDash to offer on-demand delivery. Also, JD.com is looking to expand beyond the Chinese market, and a Cybersource executive talks to PYMNTS...

Retail
Grocery Roundup: Instacart Woos Lower-Income Consumers; Williams-Sonoma Eyes Contextual Commerce
November 11, 2021

Instacart is aiming to expand its user base to include lower-income customers. On Thursday (Nov. 11), the online grocery platform announced features aimed to woo price-conscious shoppers, including a “Deals” tab and a reduced cost and free delivery option for orders in advance in select...

Retail
Amazon’s Address-Free Gifting Tool Aims to Simplify Holiday Shopping
November 11, 2021

One of the biggest sources of friction in the gift-giving process, particularly as eCommerce accounts for a larger share of purchases, is knowing where to send the item. After hours of searching, comparing and customizing, the buyer may not know the recipient’s address and may...

Retail
Global Singles’ Day Spending Puts Prime Day to Shame
November 11, 2021

What started in the 1990s in China as an anti-Valentine’s Day remains the world’s largest shopping day of the year — and though regulatory scrutiny muted some of the Singles’ Day celebration, consumers still came out in droves to buy from eCommerce merchants. Get the...

Retail
JD.com Eyeing International Expansion Beyond China
November 11, 2021

Chinese eCommerce giant JD.com is looking beyond its borders in its efforts to add more international customers, a top executive told CNBC, a move that some believe could help the company take a sliver of market share from retail behemoth Amazon in some areas. Get...

Retail
Retailers Need to Wear ‘Digital-First Hat’ to Optimize Physical Store Experience
November 11, 2021

Anyone who has ordered groceries online knows the frustration of not receiving the ingredients they need for a dinner recipe – or, even worse, getting inadequate substitutions that must be returned (or left in the pantry for eternity). Get the Full Story Complete the form...