Mobile devices have enabled monitoring and management to a degree once thought impossible. Consumers can now get alerted to someone ringing their doorbell miles away and view video of the visitor, and can measure heart rate and steps taken daily through smartwatches. They can also...
How does a retailer really expect to know a customer these days, especially if that that customer is shopping inside a physical store? Increasingly, the answer seems to be through cameras. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
The world’s biggest online retailer doesn’t have to answer your calls, Europe’s top court ruled on July 10. In fact, Amazon doesn’t even have to provide a phone or fax number. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
As Microsoft looks to bolster its physical presence and compete with other firms that offer unique brick-and-mortar experiences for shoppers, the tech company plans to open its first European retail store. The 21,932-square-foot Oxford Circus location will be close to Apple’s flagship Regent Street store,...
Sometimes entrepreneurs start companies due to a confluence of factors: Prevail Jerky Founder and CEO Glen Kohn, for instance, was inspired to start his company after finding it difficult to find food that met the dietary needs of his family, and he happened to have...
The annual retail event known as Amazon Prime Day is about more than Prime or the giant eCommerce operators. It’s also about larger eCommerce trends, given that nearly everything that Amazon does helps sets the pace for other retailers, and helps set the standards for...
In a move that bolsters the eCommerce retailer’s cosmetics business, Lady Gaga plans to roll out a line of beauty items that will be exclusively sold on Amazon. The Haus Laboratories brand will debut in the fall for consumers in countries such as the United...
Digital platforms facilitate everything from online shopping to ridesharing to booking a hotel. These platforms promise fast, seamless transactions, which most deliver – but when platforms focus on reducing friction for users, it can backfire and create new vulnerabilities to fraud. Get the Full Story...
Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. Closely tied to that is the increasing demand from...