Anatomy Of A Consumer Payment

Anatomy Of A Consumer Payment

Report: Helping Retailers Solve The Payments Piece Of The eCommerce Puzzle

Six in 10 consumers are shopping more online and less in stores than they did before the pandemic, so removing friction from checkout is key. In the inaugural Anatomy Of A Consumer Payment Playbook, Rachel Wilkie, senior director of eCommerce for online footwear retailer Merrell, explains how innovations in payments are helping the company attract customers and keep them loyal.

Inside the August Playbook

  • An interview with Rachel Wilkie, senior director of eCommerce for outdoor retailer Merrell, on how merchants can ramp up their efforts to deliver more seamless payment experiences to their customers
  • Recent trends in the consumer payments space, including why department stores like CVS are integrating support for in-store QR code payments and how the pandemic could affect underbanked consumers’ payment habits
  • A Deep Dive analyzing the ongoing COVID-19 pandemic’s impact on consumers’ payment preferences and how merchants can meet their expectations

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    Anatomy of a Consumer Payment