
Decoding the Connected Consumer: Personas, Preferences, and Payment Strategies
How People Pay: Consumer Preference For Connected Technology
Consumers are increasingly connected, and their growing comfort with technology is reshaping how they pay. Connected tech users are leading the charge, ditching cash in favor of digital wallets and online purchases, while mainstream consumers are driving the surge in mobile payments. Download this exclusive dataset and learn how people pay for tech.
Inside the February eBook
- Connected Tech Drives Digital Wallet Usage: Digital wallets are top of mind for connected device enthusiasts with 48% of Connected Tech users having used a digital wallet in the last 30 days.The
- Decline of Cash: Connected Tech consumers are now 34% less likely to use cash than three years ago, with 60% having “not used a physical form of money to make a purchase in the past 30 days.
- Mobile Device Reliance: Mainstream tech consumers increasingly use mobile devices for purchases, with 26% having used a mobile device to make one of their most recent purchases, continuing a three-year consistent upward trend.
How People Shop and Pay
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The Hidden Cost of Checkout Gaps: What 56 Million Abandoned Carts Mean for U.S. Merchants and How Agentic AI is Changing What Comes Next
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The New Checkout: Crimped Consumers Lean Into Online Retail and Digital Wallets
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Winning Both Carts: Millennials Drive Surge in Having Amazon Prime & Walmart+ Subscriptions
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Back-to-Office Mandates Drive Demand for Fast Food, Weekend Shopping and Subscriptions
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Health and Beauty Products Draw Retail Shoppers Into Brick-and-Mortar Stores
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eCommerce for All: How Consumers Across Generations Make Purchases Online
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Cash Flow Shortages Drive Consumers’ BNPL Usage
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Financially Struggling Consumers Are Twice as Likely to Face Payment Declines
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Budget-Minded Consumers Pay With Debit Cards and Cash
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Debit Dominates In-Store Shopping While Credit Owns Online
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Debit Cards In Digital Wallets Gaining Ground Across Sectors
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New Study Shows Inflation’s Impact on How Families Spend in Stores and on Travel
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New Data Finds Income Drives Credit Usage for Essential Goods and Services
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New Study: Younger Consumers Lead Payment Shift From Credit to Debit