PayPal - The Super App Shift: How Consumers Want To Save, Shop And Spend In The Connected Economy - July 2022 - Discover why consumers see a super app as a solution for modern living

Super App Shift: How Consumers Want To Save, Shop And Spend In The Connected Economy

New Survey Finds 3 in 4 Consumers With Strong Demand For Super Apps

The findings in PYMNTS’ new report, “The Super App Shift: How Consumers Want To Save, Shop And Spend In The Connected Economy,” a collaboration with PayPal, analyzed the responses from 9,904 consumers in Australia, Germany, the U.K. and the U.S. and showed strong demand for a single multifunctional super apps rather than using dozens of individuals ones.

Inside the July Report

  • 45%: Share of respondents very worried about being hacked when using a super app
  • 41%: Share of consumers reporting they likely would increase their banking activities if they had access to a super app
  • 50%: Share of respondents who say they use connected devices to make shopping more convenient

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