The Digital Payments Edge: How Consumer Finance Companies Can Succeed in the Digital Revolution
Consumer Finance Firms Face Harsh ‘Innovate or Die’ Reality
The new Digital Payments Edge report, a collaboration with ACI Worldwide, reveals how 6 in 10 consumer finance firms had the same response to shore-up their competitive chances: innovate their billing and payments processes.
Inside the May Report
- 86%: Share of billing and collection executives who believe digitizing processes will speed up bill collection
- 97%: Share of billing and payments executives who say innovation with their digitized billing and payment processes will enhance customer satisfaction
- 68%: Portion of billing and collection executives who say that lacking necessary technology inhibits continued innovation in their digitization efforts
