What U.K. Consumers Expect From Their Grocery Shopping Experiences

What U.K. Consumers Expect From Their Grocery Shopping Experiences

NEW DATA: 44 Pct Of UK Shoppers Choose Grocers That Offer Loyalty Programs

Forty-four percent of U.K. grocery shoppers spend more at grocery stores when they have access to loyalty programs, and an equal share say the presence of loyalty programs alone dictates where they shop. What U.K. Consumers Expect From Their Grocery Shopping Experiences surveyed 2,501 U.K. consumers to examine how retailers can best leverage loyalty programs to drive spend and win new customers.

Inside the November Study

  • 63%: Share of U.K. consumers who use at least one grocer’s loyalty program
  • 64%: Portion of U.K. shoppers who say they will continue to buy groceries online because they fear infection
  • 44%: Share of U.K. shoppers who say they spend more at grocery stores with loyalty programs

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