American Express - B2B Digital Payments - March 2022 - Explore how FIs are transforming their digital payment offerings to improve their business clients' B2B payments flexibility

Simplified Business Buying Processes Lead to Greater Business Buying

B2B Digital Payments Tracker® – March 2022

B2B buyers expect the same quick, seamless purchasing experiences that companies such as Amazon and DoorDash offer consumers, but antiquated payment processes and siloed front- and back-office procedures all too often make the buying experience complex and difficult. In the “B2B Digital Payments Tracker®,” a PYMNTS and American Express collaboration, HubSpot’s Michael Vittum discusses how customer relationship management platforms can help streamline the B2B buying process to strengthen and solidify business partnerships.

Inside the March Tracker

  • An interview with Michael Vittum, senior manager and go to market lead, payments and commerce for Hubspot, on how technology can be leveraged to improve the B2B buyer experience
  • The latest B2B digital payments ecosystem headlines, including why most FIs say their current tools are not enough to meet the demand for robust digital B2B payment solutions and how EU-based B2B manufacturers plan to invest in digital transformations in the coming years to tap
  • PYMNTS Intelligence analyzing how FIs are working to improve their digital payment offerings for businesses of all sizes and how digital technologies and automation are creating greater flexibility in B2B payments to help businesses better serve customers

B2B and Digital Payments