Restaurants looking for steady, reliable customers may want to turn their focus away from younger consumers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
As restaurants look to weather ongoing labor challenges, many restaurant brands have noted that it is not hiring but retention wherein the heart of their challenges lie. Consequently, many brands are turning to tech solutions to boost employee satisfaction and keep operations running smoothly and...
Fast-casual brand Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is testing artificial intelligence (AI) voice ordering technology at two of its upstate New York locations. Get the Full Story Complete the form to unlock this article and enjoy...
Calling in via phone may not be the speediest or most efficient way of placing a restaurant order, but for many consumers, it is still one their go-to methods. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
The staff at Danny Meyer’s New York City restaurants may soon include robo-voice assistants. On Tuesday (Aug. 23), ConverseNow, a company that offers artificial intelligence (AI) voice ordering assistants for restaurants announced a $10 million post-Series-A investment from Enlightened Hospitality Investments (EHI), a growth equity...
As restaurants’ labor challenges continue, a range of solutions are emerging to tackle the issue in creative ways. Bite Ninja, for one, a Memphis-based tech startup offering a remote work solution for select restaurant jobs, announced Tuesday (Aug. 23) that it had raised $11.3 million...
While restaurants at the heart of a global city like New York might typically expect to see a rush of tourists over the summer, the pandemic’s ongoing impact on travel is changing the game for these city-center eateries. Plus, with many consumers still not back...