For consumers with busy schedules who need a high degree of control over when they get their meals, restaurant pickup proves a more convenient solution than delivery. By the Numbers According to a January survey of more than 2,100 consumers for PYMNTS’ Connected Dining series,...
IHOP will become the first restaurant to leverage Google Cloud’s Recommendations AI for digital ordering, as across the industry, eateries compete to offer the most personalized customer experience. The casual dining chain announced its partnership with Google Cloud on Thursday (Aug. 24), leveraging the latter’s technology...
With inflation concerns prompting many consumers to choose restaurant pickup over delivery, more eateries are creating spaces in their restaurants to accommodate this shift. By the Numbers For the “Connected Dining” series, PYMNTS research has tracked what share of consumers have seen different technologies available...
As many restaurant chains move into grocery aisles amid consumers’ shift toward food at home, Asian street food chain Wow Bao is leveraging consumer packaged goods (CPG) to not only open up a new revenue stream but also to generate familiarity for its offerings. The brand announced via...
With many consumers ordering food online while at work, restaurants can target these customers’ workday needs to drive digital adoption. By the Numbers According to research from a new national PYMNTS study of more than 4,600 consumers for the “How We Will Pay” report, 85%...
With Chili’s seeing its customers pull back amid continued restaurant inflation, the chain is taking its virtual brand into the physical world to draw customers into stores. Casual dining group Brinker International, the parent company of Chili’s Grill & Bar, Maggiano’s Little Italy and two virtual brands, shared in its...
Restaurant management/bill payment platform MarginEdge wants to let customers make payments using their smartphones. The Virginia company announced the launch of its mobile bill payment platform in a news release Monday (Aug. 14), calling it part of a larger project by MarginEdge to let its clients enjoy “complete...
Burger King’s owner is undertaking “high-quality remodels” of its restaurants following a successful quarter. Speaking during an earnings call Tuesday (Aug. 8), Restaurant Brands International (RBI) CEO Josh Kobza discussed the company’s $250 million “Royal Reset” program, which involves a mix of technological updates and...
Home is where the heart is — the car, too, at least when it comes to burgers and fries. To that end, as The Wall Street Journal reported Monday (Aug. 7) that dine-in customers at quick-service restaurants (QSR) are dwindling. Consumers are not exactly crowding...
