Restaurant innovation

Restaurant innovation
Restaurant Loyalty Is Getting Smarter Every Day
January 27, 2021

Favorite restaurants are nothing new, but they’ve turned the COVID corner like so many other things. Favorite restaurant status in 2021 is expressed digitally. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Restaurant innovation
Loyalty Rewards Boost Takeout Spend For A Third Of US Consumers
January 27, 2021

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Restaurant innovation
Deep Dive: How Rewards Programs Can Fuel Customer Spending
January 26, 2021

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Restaurant innovation
Red Robin On Taking A Data-Driven Approach To Customer Loyalty
January 25, 2021

Quick-service restaurants (QSRs) are overlooking a key piece of the data-gathering process that could enrich customer loyalty: onboarding. In this month’s Order-To-Eat Tracker, Jonathan Muhtar, executive vice president and chief concept officer at Red Robin, explains how collecting customer information like birthdates and food preferences...

Restaurant innovation
Red Robin Turns Onboarding Data Into A ‘Day One’ Personalized Loyalty Experience
January 22, 2021

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Restaurant innovation
SPACs On The Menu: Restaurant Industry Veterans Seek Solutions For Current Crisis
January 20, 2021

It was John Adams, second president of the U.S., who once said: “Every problem is an opportunity in disguise.” Apparently, Andy Pforzheimer and Dave Pace have been brushing up on their history. Get the Full Story Complete the form to unlock this article and enjoy...

Restaurant innovation
Washington DC Restaurants Get Creative With Inauguration Security
January 19, 2021

It might be an understatement to say that this year’s presidential inauguration will be unprecedented. Between the surging COVID-19 pandemic, the Jan. 6 attack on the Capitol and warnings from the FBI that more unrest could be on the way, citizens are not encouraged to...

Restaurant innovation
Britain’s Finest Restaurants Are Making Takeout A Way Of Life
January 14, 2021

As Britain hunkers down into yet another lockdown, its finest restaurants are adapting to takeout and delivery as a way of life. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Restaurant innovation
QSRs, Fast-Casual Eateries Acquiring A Taste For Long-Term Loyalty
January 13, 2021

Loyalty programs are morphing as digital commerce becomes dominant, and consumers figure out who will give them the most bang per buck spent. Food is at (or near) the forefront. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...