The National Restaurant Association, the country’s (and world’s) foodservice trade association, released its annual State of the Restaurant Industry report on Tuesday (Jan. 26) compiling and analyzing data elicited from 6,000 restaurant operators and 1,000 adult consumers. The report looks at sales expectations for the coming year,...
Favorite restaurants are nothing new, but they’ve turned the COVID corner like so many other things. Favorite restaurant status in 2021 is expressed digitally. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
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Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Quick-service restaurants (QSRs) are overlooking a key piece of the data-gathering process that could enrich customer loyalty: onboarding. In this month’s Order-To-Eat Tracker, Jonathan Muhtar, executive vice president and chief concept officer at Red Robin, explains how collecting customer information like birthdates and food preferences...
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It was John Adams, second president of the U.S., who once said: “Every problem is an opportunity in disguise.” Apparently, Andy Pforzheimer and Dave Pace have been brushing up on their history. Get the Full Story Complete the form to unlock this article and enjoy...
It might be an understatement to say that this year’s presidential inauguration will be unprecedented. Between the surging COVID-19 pandemic, the Jan. 6 attack on the Capitol and warnings from the FBI that more unrest could be on the way, citizens are not encouraged to...
As Britain hunkers down into yet another lockdown, its finest restaurants are adapting to takeout and delivery as a way of life. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...