After years of being conspicuously absent from the DoorDash marketplace, Starbucks is finally appearing on the platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
As fast food restaurant employees at every step of the corporate ladder wait for Governor Gavin Newsom’s decision on a bill passed in the state’s senate Monday (Aug. 29), which calls for new standards for fast food workers’ wages, schedules and working conditions, fast food...
It would seem that automation is no surefire solution to restaurants’ ongoing labor challenges. Casual dining chain Chili’s, for one, is halting at least one of its robotics tests, at least for the time being. Get the Full Story Complete the form to unlock this...
As restaurants continue to struggle with labor challenges, many are coming up against capacity constraints during the busiest day parts while finding their staff under-utilized at off hours. In an effort to get more bang for its labor buck, New York-based fast-casual chain Shake Shack,...
A DoorDash glitch on Thursday (July 7) had customers hauling in free food and beverages, up to thousands of dollars’ worth. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
As restaurants continue to seek out solutions for their labor challenges, many major brands are testing robotic solutions to automate the cooking process. Fast-casual Chinese restaurant chain Panda Express, which has more than 2,300 locations around the world, is the latest to join in. Get...
Since the start of the pandemic, a range of different brands have been adding drive-thru lanes, noting elevated demand for the ordering channel. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Wendy’s initial metaverse efforts have yielded positive results for the quick-service restaurant (QSR) chain, given that the company is stepping up its virtual efforts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Major bakery-café fast-casual chain Panera Bread is turning its focus to off-premise channels with its new digital-order-only format. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
