On a recent Saturday morning, a typical American consumer we’ll call Maya had a familiar problem. She had a vacation flight to book, a household...
The artificial intelligence story used to center on how many people have tried ChatGPT or asked Siri a question (sometimes about whether algorithms and robots...
In the December edition of the Agentic AI Report, PYMNTS Intelligence found that many consumers had begun tasks using artificial intelligence in some capacity. Some...
Artificial intelligence has crossed a threshold that few digital behaviors reach. It is becoming the starting point for everyday life. Consumers are not merely “trying”...