The Next Wave: Business Adoption Of Digital Identity Protection

The Next Wave: Business Adoption Of Digital Identity Protection

NEW DATA: 79 Pct Of Lenders Prioritize Digital ID Security Ahead Of Acquiring New Customers

Digital security is so crucial to businesses that extend credit that 79 percent of them are happy to trade filling the funnel with lending to more of the right borrowers. In The Next Wave: Business Adoption Of Digital Identity Protection, PYMNTS surveys 307 business decision-makers from auto dealers, credit unions, regional banks and peer-to-peer (P2P) lenders to understand why bolstering their digital verification and authentication solutions is more important than chasing new customers.

Inside the June Report

  • 79 percent: Share of firms that are willing to sacrifice customer growth to improve their transactions’ security
  • 48 percent: Portion of firms that feel customers lack the required technology to navigate digital authentication and verification processes
  • 47 percent: Share of banks and credit unions that have tightly coordinated their fraud and security operations and customer-facing operations

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    The Next Wave Report