The PYMNTS Innovation Readiness Playbook, in partnership with digital banking and payment solutions provider i2c, Inc., assesses where banks are on the road to becoming innovators. We surveyed executives at more than 200 financial institutions in the U.S. (excluding the largest 25 banks) to reveal the products and features that top the innovative agendas for banks – now and in the years ahead.
Inside the Playbook
- 57 percent of FIs plan to focus on payment technology over the next three years.
- 80 percent of top-performing FIs will focus on data analytics.
- 62.5 percent of bottom-performing FIs will concentrate on user experience.