Customer Metrics Define the Anatomy of Excellence for Card Issuing

Customer Metrics Define the Anatomy of Excellence for Card Issuing
Customer Metrics Define the Anatomy of Excellence for Card Issuing
July 18, 2025  |  Banking

Achieving best-in-class status as a modern card issuer is paramount for sustained growth and profitability. This detailed analysis, based on a recent PYMNTS Intelligence and...

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Speed Versus Spend: Who Shopped Amazon and Walmart’s Deal Days and Why
Speed Versus Spend: Who Shopped Amazon and Walmart’s Deal Days and Why
July 18, 2025  |  Amazon

As consumer prices inch up amid the Trump administration’s global tariffs agenda, shoppers are even more focused on hunting down savings. Just over one in two...

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Payments Execs Say AI Agents Give Payments an Autonomous Overhaul
Payments Execs Say AI Agents Give Payments an Autonomous Overhaul
July 02, 2025  |  Opinion

The latest wave of artificial intelligence (AI) isn’t about better chatbots or faster content generation. It’s about delegation. The emergence of agentic AI is the...

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The Agentic Trust Gap: Enterprise CFOs Push Pause on Agentic AI
The Agentic Trust Gap: Enterprise CFOs Push Pause on Agentic AI
July 01, 2025  |  Artificial Intelligence

It started with moving from legal pads to spreadsheets. Then shifted from spreadsheets to accounting and payments automation. Next, gen AI came along and the...

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Tariff Uncertainty Craters Confidence to Zero at Exposed Consumer Goods Companies
Tariff Uncertainty Craters Confidence to Zero at Exposed Consumer Goods Companies
June 30, 2025  |  CFO

The broad pressure created by United States tariffs on American middle-market companies isn’t going away, but it is subtly shifting. One in three of all...

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Stock Out. The Impact of Tariffs on Consumer Product Prices and Availability
Stock Out. The Impact of Tariffs on Consumer Product Prices and Availability
June 27, 2025  |  Consumer Insights

For many Americans, the ripple effects of global trade policy are no longer abstract debates on television. They are now evident in empty spaces on...

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Main Street Businesses are Struggling
Main Street Businesses are Struggling
June 24, 2025  |  PYMNTS Data Lab

Main Street is struggling. Faced with stubborn inflation, cautious consumer spending and the U.S. government’s whipsawing global tariffs agenda, small firms saw their rate of...

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Consumers Say They Want Budgeting Tools but Aren’t Using Them
Consumers Say They Want Budgeting Tools but Aren’t Using Them
June 23, 2025  |  Consumer Finance

Worried about your financial situation? You’re in good company. PYMNTS Intelligence’s Paycheck-to-Paycheck index hit a new high of 68.4% in May. Whether it’s due to...

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GenAI’s Evolving Role in the Enterprise Reset
GenAI’s Evolving Role in the Enterprise Reset
June 20, 2025  |  Artificial Intelligence

In an era defined by persistent volatility and cost pressures, large US firms are undergoing a significant operational reset, with artificial intelligence playing an increasingly...

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