Taste Trumps Restaurant Convenience for 70% of Travelers

Taste Trumps Restaurant Convenience for 70% of Travelers
Taste Trumps Restaurant Convenience for 70% of Travelers
November 01, 2023  |  Consumer Insights

Approximately 138 million United States adults travel annually. As every traveler knows, life on the road can deviate wildly from the everyday. Perhaps nowhere is...

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Apple Pay Use In-Store Gets Boost From Tap to Pay
Apple Pay Use In-Store Gets Boost From Tap to Pay
October 20, 2023  |  Apple Pay

The United States consumer base is increasingly mobile-centric. Approximately 6.9 million Americans used mobile wallets to make in-store purchases, accounting for 6.2% of all transactions....

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FinTechs Are Three Times More Likely to Offer Real-Time Payments Than Credit Unions
FinTechs Are Three Times More Likely to Offer Real-Time Payments Than Credit Unions
October 19, 2023  |  Real-Time Payments

ISO 20022 is accelerating the real-time payments revolution. ISO 20022 is quickening the adoption of real-time payments. The new standard raises the bar for secure...

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34% of Big Tech and FinTechs Lost Customers Over Fraud
34% of Big Tech and FinTechs Lost Customers Over Fraud
October 13, 2023  |  Fraud Prevention

Consumers are experiencing more fraud than ever before. Data shows that 11% of consumers who paid for groceries experienced payment fraud in March 2023 —...

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85% of Consumers Say Incomes Are Not Matching Inflation
85% of Consumers Say Incomes Are Not Matching Inflation
October 11, 2023  |  Consumer Insights

In consumers’ minds, the United States economy has been teetering for the better part of two years. Recession fears remain common, and projections for recovery...

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41% of Consumers Plan to Increase Use of Installment Plans This Holiday Season
41% of Consumers Plan to Increase Use of Installment Plans This Holiday Season
October 10, 2023  |  PYMNTS Data Lab

The year-end holidays mean big business for merchants — and big spending by consumers. The holiday season — November and December — account for 19%...

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6 in 10 SMBs Are Denied Access to the Business Funding Needed to Succeed
6 in 10 SMBs Are Denied Access to the Business Funding Needed to Succeed
October 05, 2023  |  SMBs

Many small- to medium-sized businesses (SMBs) struggle to keep their doors open, even as they have emerged from the business disruptions caused by the pandemic....

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Gen AI Raises the Bar on Consumer Expectations for Smart Voice Assistants
Gen AI Raises the Bar on Consumer Expectations for Smart Voice Assistants
September 21, 2023  |  PYMNTS Data Lab

Is your voice assistant smarter than an eighth-grader? This question is important as digital-first consumers increasingly expect that hands-free voice technologies make their everyday routines...

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Consumers Know What AI Is — Not How It’s Integrated Into Their Daily Lives
Consumers Know What AI Is — Not How It’s Integrated Into Their Daily Lives
September 11, 2023  |  Artificial Intelligence

Artificial intelligence (AI) is already integral across many businesses and industries, but consumers are not as clear on the role AI plays — or should...

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