AI

In computer science, artificial intelligence, sometimes called machine intelligence, is intelligence demonstrated by machines, in contrast to the natural intelligence displayed by humans.

Source: en.wikipedia.org

Salesforce Taps Amazon For Call Center AI
Salesforce Taps Amazon For Call Center AI
November 19, 2019  |  Artificial Intelligence

Customer relationship management (CRM) firm Salesforce is expanding its partnership with Amazon Web Services (AWS) to offer customer service technology powered by artificial intelligence (AI),...

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Google Sets Up Shop In Tokyo’s Chic Shibuya Neighborhood
Google Sets Up Shop In Tokyo’s Chic Shibuya Neighborhood
November 19, 2019  |  Google

Google relocated its head office to Tokoyo’s hip Shibuya neighborhood, taking up most of the 35th floor of the Shibuya Stream skyscraper, Bloomberg reported on...

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Scotiabank: Slow But Steady Wins the AI Fraud Race
Scotiabank: Slow But Steady Wins the AI Fraud Race
November 19, 2019  |  Digital Banking

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Digital Disruption Meets Automotive Repairs
Digital Disruption Meets Automotive Repairs
November 18, 2019  |  Innovation

It’s a cliché (but a true one) to say that the automotive world, and the culture attached to it, is undergoing a massive, historic change...

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Fitbit’s Google Acquisition Sparks Privacy Concerns For Some
Fitbit’s Google Acquisition Sparks Privacy Concerns For Some
November 17, 2019  |  Google

Google‘s recent announcement that it is buying Fitbit is leading some users to ditch the device. Get the Full Story Complete the form to unlock...

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Deep Dive: The Many Roads To Digital-First Banking
Deep Dive: The Many Roads To Digital-First Banking
November 15, 2019  |  Banking

PYMNTS’ Where Will We Bank Next? Survey found that banking customers are increasingly placing a higher value on convenience, personal data security and appealing products....

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Amazon Echo Smart Speakers Outselling Google Home
Amazon Echo Smart Speakers Outselling Google Home
November 15, 2019  |  Voice Activation

As smart speakers surge in popularity, Amazon Echo is the clear leader, outselling Google Home by a wide margin, SlashGear reported on Friday (Nov. 15),...

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Regions Bank Makes A Digital Push With The Help Of AI
Regions Bank Makes A Digital Push With The Help Of AI
November 14, 2019  |  Banking

In the face of growing competition, banks are rethinking legacy processes and digitizing their customer journeys. For Alabama-based Regions Bank, artificial intelligence (AI) is the...

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BlackBerry On 5G And The IoT Security Problems That Must Be Fixed
BlackBerry On 5G And The IoT Security Problems That Must Be Fixed
November 13, 2019  |  Intelligence of Things

The promises of 5G include faster connectivity and more opportunity for Intelligence of Things (IoT) providers, but security threats from unregistered IoT devices and untested...

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