AI

In computer science, artificial intelligence, sometimes called machine intelligence, is intelligence demonstrated by machines, in contrast to the natural intelligence displayed by humans.

Source: en.wikipedia.org

Payments Remain Key To Customer Service For Bank Of The West
Payments Remain Key To Customer Service For Bank Of The West
May 16, 2019  |  Digital Banking

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Customer Service’s Future: Humans And Machines In Cahoots
Customer Service’s Future: Humans And Machines In Cahoots
May 16, 2019  |  Artificial Intelligence

The robots are coming, and they are going to take our jobs. A simplification, perhaps — but if one were looking for the simplest statement...

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The Future Of Customer Service Is Humans And Machines Working Together
The Future Of Customer Service Is Humans And Machines Working Together
May 16, 2019  |  Retail

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Call Centers Get Smarter — Thanks To AI
Call Centers Get Smarter — Thanks To AI
May 15, 2019  |  call center commerce

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Is Social Banking the Key to FIs Capturing Gen Z?
Is Social Banking the Key to FIs Capturing Gen Z?
May 15, 2019  |  Digital Banking

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Visa Talks AI’s Global Impact
Visa Talks AI’s Global Impact
May 14, 2019  |  VISA

AI’s reality is far from the futuristic fantasies of, say, Minority Report, but, as Visa’s global head of innovation and design Mark Jamison tells Karen...

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Sales From Chatbots Could Reach $112B By 2023
Sales From Chatbots Could Reach $112B By 2023
May 10, 2019  |  Retail

In a report that studied the impact of artificial intelligence (AI) on retail, Juniper Research estimates that retail sales stemming from interactions with chatbots are...

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AI Leads More Than $1B In Funding For B2B Startups
AI Leads More Than $1B In Funding For B2B Startups
May 10, 2019  |  B2B Payments

The B2B venture capital (VC) train continues full steam ahead after last week’s lucrative deals. This week, investors placed more than $1 billion in B2B...

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Storage App Used Photos To Train Facial Recognition Software
Storage App Used Photos To Train Facial Recognition Software
May 09, 2019  |  Security & Fraud

A popular photo app called Ever, which was ostensibly used for cloud storage of photos, has been using customer pictures to train facial recognition AI...

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