Sections
automation
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1.7KGig EconomyCustomer Service Can Be A Competitive Advantage For Digital Platforms
The crux of the Payments and The Platform Economy Playbook is that with 162 million workers in the U.S. and Europe currently...
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2.8KB2B PaymentsBill.com Debuts AI Business Payments Platform
Corporate payments technology firm Bill.com is rolling out a new platform designed to deploy artificial intelligence (AI) for automated workflows. In an...
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1.9KB2B PaymentsAI Flexes To Manage Supply Chain Volatility
The emergence of automated technologies in the supply chain has introduced a host of unique and unfamiliar challenges to the supply chain...
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1.4KData DiveData Dive: New Ideas, Expected And Not, Edition
Some changes, advances and adjustments are expected – they are clearly part of a long-term strategy playing out, or an obviously useful...
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4.1KArtificial IntelligenceCustomer Service’s Future: Humans And Machines In Cahoots
The robots are coming, and they are going to take our jobs. A simplification, perhaps — but if one were looking for...
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2.2KAmazon InnovationsAlexa Can Now Listen For Intruders
Amazon rolled out Alexa Guard in the U.S. on Tuesday (May 14), enabling Echo speakers to listen for intruders and other dangers...
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4.6KAmazon DeliveryPacking Robots Coming To Amazon Warehouses
Amazon, which has been adding automation to its shipping and delivery services, is mulling deploying packaging machines at warehouses, which would scan...
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1.4KToday In DataGetting Everyone Into The Innovation Fast Lane
With Uber and Lyft IPOs now solidly in the rearview mirror, the question for many watching the market is what’s next –...
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3.5KInnovationHave Consumers Fallen Out Of Love With Robots?
We confess: We hate doing household chores, cooking and running errands – and we suspect you do, too. And the promise of a modern-day version...
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3.0KRetailSales From Chatbots Could Reach $112B By 2023
In a report that studied the impact of artificial intelligence (AI) on retail, Juniper Research estimates that retail sales stemming from interactions...
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4.3KBankingPeople And Bank Automation — An ‘And’ Not An ‘Or’
It is hard to argue, after five decades in existence, that the ATM hasn’t been an overwhelming success as financial products go...
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2.2KWalmart Amazon whole paycheckThe Amazon/Walmart Whole Paycheck Tracker: Glimpsing The Future Of Automation And One-Day Delivery
This week both Amazon and Walmart were offering up pictures — albeit with very different levels of detail built in — of how the...
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1.6KInvestmentsToyota AI Ventures Launches $100M Fund For Tech Startups
Toyota AI Ventures, the venture capital arm of Toyota, has announced the launch of Fund II, a $100 million fund that will...
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1.7KToday In DataAccounts Payable Automation And Innovation Friction
Innovation for accounts payable is often an afterthought, but automated solutions can efficiently onboard customers, cut back on errors and eliminate paper-based...
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3.2KGoogleGoogle Debuts Virtual Phone Agent For SMBs
Google has announced the launch of CallJoy, a cloud-based phone agent that allows small business owners to measure, improve and automate customer service....
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4.9KAccounts PayableWhy AP Innovation Stalls
Accounts payable operations are essential to ensuring that payments to a firm’s partners and suppliers are processed and delivered on time. These...
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3.0KUnattended RetailHow Unattended Retail Is Getting Smarter
The rise of smart vending machines is helping unattended retail get a new lease on life, changing everything from the way we...
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3.0KInnovationCiti Rolls Out AI-Powered Risk Analytics Scoring Engine
Citi announced on Monday (April 29) the launch of NextGen, its artificial intelligence-powered risk analytics scoring engine. In a press release, Citi...
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3.2KRetailUPS Automates Logistics With Rising eCommerce Deliveries
To become more agile and squeeze out costs in the age of online shopping, shipping and logistics conglomerate UPS is turning to automation. The...
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3.2KB2B PaymentsHow FinTech Helps SMBs Get A Grip On The Numbers
Financial management is mission-critical to the health and vitality of small business (SMB), but it’s also one of the most difficult tasks...
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2.5KB2B PaymentsSage Automates Construction Finance Benchmarking
Business management technology provider Sage is rolling out a new solution designed to help construction firms track the health of company finances...
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4.0KB2B PaymentsWhat Payroll Innovation Says About Accountants’ Shifting Role
The shifting role of small business (SMB) accountants is largely driven by the increase in automated solutions available to business owners today....
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3.2KB2B PaymentsPilot’s Human/Tech Combo Takes On SMB Back-Office Frictions
Multinational conglomerates, mom-and-pops, sole traders — businesses of all sizes across all industries must manage the books. More often than not, accounting...
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4.3KB2B PaymentsPayStand Rolls Out Automated AR Solution
B2B payments company PayStand is turning its attention to the accounts receivable (AR) side of business transactions with a new solution announced...
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4.1KRetailWhen An 110-Year-Old Company Needs A Digital Upgrade
In 1910, Albert Roye installed a glass-cutting machine in a small shed behind his home in Susquehanna, Pennsylvania and founded what he...
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4.1KRetailHow FinTechs Start With The End In Mind For Payments
FinTech firms are creating offerings to make it easier for retailers to handle their payments on the back end. Modo, for example,...
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3.5KToday In DataThe Push For Cybersecurity Technology At Credit Unions
Credit union (CU) associations and service providers are pushing for the adoption of technology to help with security and compliance. In retail,...
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3.1KCredit UnionsUW Credit Union’s Lessons For Serving College Students
Every year, nearly 2.8 million students enroll in college for the first time, and many arrive with bank accounts tied to their...
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3.1KPayments InnovationCase Study: Getaround Gets Around Vehicle Owners’ Trepidation
Carsharing digital marketplaces also enable owners to rent out their vehicles to customers. But how can owners trust their automobiles to strangers?...
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3.1KUnattended RetailCatering To Instant Gratification With Automated Retail
Offering two-day delivery is the new standard — yet, even that isn't fast enough for consumers who want to buy products on...
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4.8KB2B PaymentsHow Automation Turns AP Into A Revenue Generator
For many companies, the accounts payable (AP) process is mired in paper, but technology, properly deployed, can cut down the paper chase,...
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6.7KUnattended RetailHow Smart Kiosks Are Solving Retail’s Last-Mile Problem
When it comes to fulfilling consumers’ need for instant gratification, physical retailers might have an upper hand, but they can struggle to...
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8.9KB2B PaymentsCanadian SMBs Improve AR Management Through eInvoicing, Automation
News came last week that the Canadian FinTech Central 1 had linked its credit union customers to a single digital platform that...
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3.8KB2B PaymentsHow Tech-Enabled Inventory Management Improves Cash Flow
Inventory management can help cash flow, or prove to be a hindrance. After all, knowing the location of products – the physical...
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6.4Kcall center commerceThe Kinder, Gentler AI-Powered Call Center
When it comes to interacting with call centers, consumers have become increasingly comfortable with automation. In fact, customers are starting to chafe...
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3.8KToday In DataCombating Money Laundering With Automation
Solution providers are working to address proper compliance for financial institutions (FIs) and corporations across global markets. In addition, Kroger has become...
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5.6KAMLWhere The UK Fails On Anti-Money Laundering
Hundreds of billions of pounds' worth of criminal funds are laundered through the U.K. each year, while the non-compliant corporations and FIs...
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4.3KB2B PaymentsSMB Tax Complexity Preserves Role For The Human Accountant
Anxieties that automation will replace humans have waned in the accounting sector, as industry players begin to realize that technology can actually...
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6.5KB2B PaymentsSage Enhances Financial Data Integrations With Cleo
Cloud integration solutions provider Cleo is teaming up with enterprise Software-as-a-Service (SaaS) firm Sage so the two can connect each other’s solutions....
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7.9KAMLWhat’s Missing? How Money Launderers In The UK Remain Unchecked
Financial institutions (FIs) must carefully balance staying compliant and keeping their customers safe, all without introducing frictions that could scare customers...
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5.1KB2B PaymentsStarling Debuts New Business Lending Strategy
U.K. challenger Starling Bank is moving forward with plans to introduce business lending services, reports in Specialist Banking said this week, with the...
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6.8KB2B PaymentsHighRadius Links AR Data To Collections
Order-to-cash Software-as-a-Service company HighRadius is addressing organizations’ collections struggles with a new data exchange solution. The company said in a press release...
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5.1KStartup Check-InA New Approach To Bank-FinTech Collaborations
Banks have historically developed their own solutions for the marketplace, using sophisticated information technology (IT) and development resources. “If they wanted something...
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3.3KFaster PaymentsHow Swifter Sports Payments Keep The (Soccer) Ball Rolling
It turns out that fast, convenient payments (or the lack thereof) are often the deciding factor for which games highly in-demand referees...
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3.1KSpend ManagementDeep Dive: Mobile Expense Reporting Helps Business Travel Take Off
Pulling together business trips can be a complicated effort. These excursions involve not only extensive coordination, but require travelers to manage payments...
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3.1KGlobal PaymentsTipalti Launches Multi-FX To Improve Global Payables Process
Tipalti, the global payables automation platform, announced on Monday (Feb. 25) the launch of Multi-FX, a new offering that improves upon the...
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6.6KB2B PaymentsLate Payment Penalties In India Include Prison Time
In India, government efforts to crack down on late payments made to smaller firms include fines and possible imprisonment for officers of...
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4.3KB2B PaymentsTrueCommerce Launches Microsoft Dynamics 365 Business Central Integration
TrueCommerce has announced an Advanced Sales, Purchasing and Warehouse integration with Microsoft‘s Dynamics 365 Business Central. As a provider of trading partner connectivity,...
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5.4KB2B PaymentsHighRadius Adds Digital Assistant To Receivables Platform
Order-to-cash software provider HighRadius is turning to artificial intelligence to enhance the accounts receivable process. The company issued a press release on...
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2.1KInnovationTrump Debuts AI Development Initiative
President Donald Trump is gearing up to sign an initiative later on Monday (Feb. 11) that will focus on artificial intelligence development...