brand experience

For Better Or Worse, Customer Service IS The Brand
For Better Or Worse, Customer Service IS The Brand
July 26, 2017  |  Retail

A good product at a good price: that used to be the recipe for a good brand. But a third ingredient in retail is quickly...

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The Connected Commerce Network Effect
The Connected Commerce Network Effect
July 06, 2017  |  Internet of Things

The world’s not ready for the Internet of Things (IoT). Oh, consumers are excited, and they have embraced connected commerce with both thumbs — and their...

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