Brian Bogosian

Merchants Buck Discretionary Spending Pressures by Making Subscriptions ‘Essential’
Merchants Buck Discretionary Spending Pressures by Making Subscriptions ‘Essential’
August 24, 2023  |  Subscriptions

Subscription firms face pressures they wouldn’t have expected just a few months ago. Get the Full Story Complete the form to unlock this article and...

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Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty
Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty
August 16, 2023  |  Subscription Commerce

Retail subscription commerce has become increasingly popular, with more consumers asking for easier ways to seek out new content and services in a curated environment....

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Data Key to Turning ‘Short-Term’ Subscribers Into Brand Advocates
Data Key to Turning ‘Short-Term’ Subscribers Into Brand Advocates
July 12, 2023  |  Subscriptions

The year is half over. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

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Subscription Merchants Say Easy Cancellation Helps Retain Customers
Subscription Merchants Say Easy Cancellation Helps Retain Customers
May 15, 2023  |  Subscriptions

Consumers love their retail subscriptions, but inflation has forced a wave of cancellations, and merchants need to use every tool at their disposal — including...

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Subscribers Cut Services and Subscription Businesses Get Serious About Innovating
Subscribers Cut Services and Subscription Businesses Get Serious About Innovating
March 07, 2023  |  Subscriptions

The freewheeling sign-ups of the pandemic era are now the good old days as subscription merchants are having to be smarter to retain customers, to...

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Subscription Merchants Use AI to Create New Bundles, Reduce Customer Churn
Subscription Merchants Use AI to Create New Bundles, Reduce Customer Churn
December 14, 2022  |  Subscription Commerce

With data showing consumers cutting back retail subscriptions, merchants must rethink how to reduce churn. Get the Full Story Complete the form to unlock this...

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Subscription Merchants Battle Churn With Value and New Features
Subscription Merchants Battle Churn With Value and New Features
November 08, 2022  |  Retail

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Coffee and Flower Brands Push Value to Survive ‘The Great Unsubscribe’
Coffee and Flower Brands Push Value to Survive ‘The Great Unsubscribe’
October 12, 2022  |  Subscriptions

Core tools and tactics are similar among retail subscriptions, but guiding consumers to keep a beloved but nonessential subscription is a nuanced set of interactions...

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Subscription Plans Must Be Simple and Streamlined to Scale
Subscription Plans Must Be Simple and Streamlined to Scale
September 15, 2022  |  Subscriptions

Scaling a subscription business is often a matter of growth through other means — and what first attracts consumers to a service may not be...

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