Brian Bogosian

Merchants Buck Discretionary Spending Pressures by Making Subscriptions ‘Essential’
Merchants Buck Discretionary Spending Pressures by Making Subscriptions ‘Essential’
August 24, 2023  |  Subscriptions

Subscription firms face pressures they wouldn’t have expected just a few months ago. Brian Bogosian, CEO of sticky.io, told Karen Webster in an interview that the...

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Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty
Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty
August 16, 2023  |  Subscription Commerce

Retail subscription commerce has become increasingly popular, with more consumers asking for easier ways to seek out new content and services in a curated environment....

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Data Key to Turning ‘Short-Term’ Subscribers Into Brand Advocates
Data Key to Turning ‘Short-Term’ Subscribers Into Brand Advocates
July 12, 2023  |  Subscriptions

The year is half over. Looking out at the balance of 2023, Brian Bogosian, CEO of sticky.io, said subscription models face a test as consumers re-examine their...

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Subscription Merchants Say Easy Cancellation Helps Retain Customers
Subscription Merchants Say Easy Cancellation Helps Retain Customers
May 15, 2023  |  Subscriptions

Consumers love their retail subscriptions, but inflation has forced a wave of cancellations, and merchants need to use every tool at their disposal — including...

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Subscribers Cut Services and Subscription Businesses Get Serious About Innovating
Subscribers Cut Services and Subscription Businesses Get Serious About Innovating
March 07, 2023  |  Subscriptions

The freewheeling sign-ups of the pandemic era are now the good old days as subscription merchants are having to be smarter to retain customers, to...

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Subscription Merchants Use AI to Create New Bundles, Reduce Customer Churn
Subscription Merchants Use AI to Create New Bundles, Reduce Customer Churn
December 14, 2022  |  Subscription Commerce

With data showing consumers cutting back retail subscriptions, merchants must rethink how to reduce churn. And with more subscribers reining in spending, sticky.io President and CEO Brian Bogosian said...

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Subscription Merchants Battle Churn With Value and New Features
Subscription Merchants Battle Churn With Value and New Features
November 08, 2022  |  Retail

The evolution of subscription commerce continues as consumers become more demanding and exacting in what they want — and expect —  from monthly retail boxes....

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Coffee and Flower Brands Push Value to Survive ‘The Great Unsubscribe’
Coffee and Flower Brands Push Value to Survive ‘The Great Unsubscribe’
October 12, 2022  |  Subscriptions

Core tools and tactics are similar among retail subscriptions, but guiding consumers to keep a beloved but nonessential subscription is a nuanced set of interactions...

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Subscription Plans Must Be Simple and Streamlined to Scale
Subscription Plans Must Be Simple and Streamlined to Scale
September 15, 2022  |  Subscriptions

Scaling a subscription business is often a matter of growth through other means — and what first attracts consumers to a service may not be...

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