Sections

Call Center Fraud

Today In Data
Today In Data: The Rise Of Call Center Fraud
Call centers are facing the potential of fraud from inside and outside their facilities,...
Security & Fraud
Can Behavioral Analytics Slow Online Fraud?
EMV has done wonders to stop fraud via cards at the physical point of...
Data Drivers
Call Centers: In Search Of The 70 Percent Solution
By the time consumers are transferred to a call center agent, things have escalated...
Fraud Prevention
Holiday Season Cons: More Calls Mean More Fraud For Contact...
No news probably isn’t good news when it comes to call center fraud during...
Fraud Prevention
How Call Centers Cope With Ever-Changing Threats And Technology
Call centers are a $13 billion industry in the U.S. alone. In the inaugural...
call center commerce
NEW REPORT: New Tech Fights Call Center Fraud
Most Americans may not know it, but the staff and technology being put to...
Data Drivers
Dialing Into Call Center Fraud
Hold the phone. Hold on. Recognize that phone number? It’s yours. But it’s not...
Security & Fraud
PSCU Combats Call Center Fraud With Pindrop
Credit union service provider PSCU recently announced a proactive partnership to fight against call...