call center

Amazon Web Services Launches Self-Service, Cloud-Based Contact Center
Amazon Web Services Launches Self-Service, Cloud-Based Contact Center
March 29, 2017  |  Amazon

Amazon Web Services announced Tuesday (March 28) the launch of Amazon Connect, a self-service, cloud-based contact center service that makes it easy for any business...

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Pindrop’s Solutions Fight Call Center And Voice Fraud
Pindrop’s Solutions Fight Call Center And Voice Fraud
March 17, 2017  |  Retail

A classic image of payment fraud involves a fraudster stealing credit card numbers and shopping for goods in-person or online. But what’s left out of...

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