President Donald Trump wants to bring more jobs back to the U.S., and lawmakers have asked the Trump administration to pay particular attention to the...
There are a bunch of people who’ve reinvented the phone - but not a single one that’s actually reinvented the phone call. Alan Truitt, chief...
Amazon Web Services announced Tuesday (March 28) the launch of Amazon Connect, a self-service, cloud-based contact center service that makes it easy for any business...
A classic image of payment fraud involves a fraudster stealing credit card numbers and shopping for goods in-person or online. But what’s left out of...