Cancellations

SiriusXM Sued Over ‘Burdensome’ Cancellation Process by NY AG
SiriusXM Sued Over ‘Burdensome’ Cancellation Process by NY AG
December 20, 2023  |  Subscriptions

A new lawsuit accuses SiriusXM of making it too hard for customers to cancel subscriptions. The suit, filed against the satellite radio service Wednesday (Dec. 20) by...

READ MORE >
To Stop Cancellations, Subscription Companies Can Fight Failed Payments and Fraud
To Stop Cancellations, Subscription Companies Can Fight Failed Payments and Fraud
February 21, 2023  |  Subscription Commerce

In what’s already becoming another tumultuous economic year, direct-to-consumer (D2C) businesses may want to prioritize the prevention of two things: failed payments and fraud. 2023...

READ MORE >
Report: Hassle-Free Cancellation, Refund Options Put Pandemic-Weary Travelers at Ease
Report: Hassle-Free Cancellation, Refund Options Put Pandemic-Weary Travelers at Ease
December 10, 2021  |  Consumer Payments

Set aside for a moment the recent news that the Omicron variant is the latest coronavirus threat, and signs are emerging that the long night...

READ MORE >
Consumer Electronics Show Goes Virtual Due To COVID
Consumer Electronics Show Goes Virtual Due To COVID
July 28, 2020  |  Coronavirus

The giant Consumer Electronics Show (CES), which draws tens of thousands of marketers, tech enthusiasts and reporters each year to Las Vegas, has become the...

READ MORE >
British FinTech Besieged By Parents’ Complaints Over School Refunds
British FinTech Besieged By Parents’ Complaints Over School Refunds
June 04, 2020  |  International

Hundreds of angry British parents are fighting for refunds from ParentPay Limited Co., the online school payments firm. The Financial Times reported that many parents...

READ MORE >
Brewing User Interest In Coffee Subscriptions
Brewing User Interest In Coffee Subscriptions
May 18, 2020  |  Subscription Commerce

Consumers have turned to online subscriptions to get their caffeine fixes while the bulk of America’s 37,000 coffee shops remain shut down – with the...

READ MORE >
Pandemic Triggers $2.1B Loss For United Airlines
Pandemic Triggers $2.1B Loss For United Airlines
April 20, 2020  |  Travel Payments

United Airlines is posting a $2.1 billion loss for the first quarter of 2020 as the coronavirus decimates the demand for flights, according to a...

READ MORE >
Subscription Retail Services Report: Canceling Cancellations
Subscription Retail Services Report: Canceling Cancellations
April 13, 2020  |  Payment Methods

Rare and dreadful “black swan” events like the COVID-19 pandemic inevitably impose new patterns of living and working as aftereffects. Add subscription commerce to the...

READ MORE >
NCAA School Payments Decreased Due To Tournament Cancellation
NCAA School Payments Decreased Due To Tournament Cancellation
March 26, 2020  |  Coronavirus

The National Collegiate Athletic Association (NCAA), which runs the NCAA men’s and women’s yearly basketball tournaments, has announced that it’s going to only be able...

READ MORE >