While many consumers expect to have to shell out money for a copay when they see a doctor, they still approach the visit with the...
With the possible exception of groceries, we generally don’t shop by throwing items of unknown price in our cart, awaiting a mystery total at checkout...
Wellness has become paramount as consumers return to office visits with their healthcare providers and undergo elective procedures put off during the pandemic. Ninety percent...
Digital interactions between patients and healthcare providers take many forms, but of all the technology upgrades happening now in the health space, taking the pain...
When it comes to healthcare financing, American consumers want choice. From payment plans to alternative financing programs, our research shows patient loyalty is driven by...
Soaring healthcare costs are enough to make you feel ill — or worse, stop you from seeking care altogether. In its brief, 2021 and Beyond,...
As patients have become responsible for paying more and more of the costs of healthcare, they have begun to think and act more like they...
Many patients face financial challenges when visiting healthcare practices, yet about 47% are unsure or don’t know if they were offered affordable payment alternatives. When asked about the availability...