CGI

Cisco Debuts AI Agents to Supplement Human Customer Service Reps

Cisco Debuts AI Agents to Supplement Human Customer Service Reps
Cisco Debuts AI Agents to Supplement Human Customer Service Reps
October 27, 2024  |  Artificial Intelligence

Cisco is betting that artificial intelligence (AI) can handle most customer service calls within a few years, as the tech giant unveiled a conversational AI...

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HSBC Launches Digital Platform for Trade Finance
HSBC Launches Digital Platform for Trade Finance
October 07, 2022  |  B2B Payments

HSBC has launched HSBC Trade Solutions (HTS) for customers in its two largest markets, the U.K. and Hong Kong, to simplify and speed trade. Get...

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The Fed Drives Ahead With Payment Rail Exploration
The Fed Drives Ahead With Payment Rail Exploration
March 31, 2021  |  B2B Payments

The Federal Reserve is paving the way for new payment infrastructure to drive progress in the U.S. landscape, both through an expansion of the FedNow...

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Barclays Works With CGI To Implement Trade Finance Platform
Barclays Works With CGI To Implement Trade Finance Platform
November 24, 2020  |  B2B Payments

Barclays Corporate Banking is working with CGI to put the CGI Trade360 system into place, which will provide an international trade finance offering to the...

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How Overlay Services Add New Opportunities In Open Banking
How Overlay Services Add New Opportunities In Open Banking
June 12, 2019  |  B2B Payments

One year after the rollout of Open Banking in the U.K., researchers have found that a general understanding and awareness of the regulation remains low....

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Ordo, CGI Collaborate To Combat Invoice Payments Fraud
Ordo, CGI Collaborate To Combat Invoice Payments Fraud
June 06, 2019  |  B2B Payments

Business consultancy CGI has announced a collaboration with invoice payments FinTech Ordo to develop a service that combats fraud for both payers and payees. Get...

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National Bank Of Canada Blockchain Pilot Eyes Trade Finance Contracts
National Bank Of Canada Blockchain Pilot Eyes Trade Finance Contracts
October 23, 2018  |  B2B Payments

The National Bank of Canada, the country’s sixth-largest bank, is collaborating with business consulting and IT company CGI to launch a blockchain-powered trade finance solution....

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CGI Elevates Fraud, Compliance Risk Mitigation For Banks
CGI Elevates Fraud, Compliance Risk Mitigation For Banks
October 22, 2018  |  B2B Payments

CGI has announced the launch of CGI HotScan360, an enhanced version of its industry leading HotScan solution. Get the Full Story Complete the form to...

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For Banking’s Future, The Hub’s The Rub
For Banking’s Future, The Hub’s The Rub
September 21, 2017  |  Banking

To modernize payments is no small task. That’s especially true for banks. Cheryl Gurz, CGI’s payments solutions director, weighs in on what works when innovation...

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