In 2016 and 2017, chatbots were seen as one of the most important additions to the digital ecosystem, with some experts predicting that they would...
Chatbots have come a long way from the early versions back in the 1960s — yes, the 1960s — such as ELIZA, who imitated a...
Infobip, a Croatian tech company that creates customer service chatbots for companies like Uber and Microsoft, aims to raise around half a billion dollars in...
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There is nothing worse than trying to get customer service from a less than fully functional chatbot or automated voice system. Get the Full Story...
Unless one is having a medical emergency, going to an ER, in general, is often not the best way for a patient to receive care...
Directly, a company focused on making chatbots more user-friendly and intelligent, has secured $20 million in a new round of financing led by Samsung’s NEXT....