chatbots

Chatbots: Friend Or Foe Of Retail?

Chatbots: Friend Or Foe Of Retail?
Chatbots: Friend Or Foe Of Retail?
July 28, 2017  |  Retail

Automation has come to several industries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

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AI/BOTS: Artificial Intelligence’s Impact On Jobs
AI/BOTS: Artificial Intelligence’s Impact On Jobs
July 18, 2017  |  Chatbots

Robots are coming for your job! Run! Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

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Live More. Bank Less. Bot Smarter.
Live More. Bank Less. Bot Smarter.
June 29, 2017  |  Banking

Singapore’s DBS Bank has a philosophy — Live More, Bank Less — which, at first seems like an odd mission for a multinational bank to adopt. Unless, of...

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Aspect Software Chatbot, Agent Sync Achieves Customer Satisfaction
Aspect Software Chatbot, Agent Sync Achieves Customer Satisfaction
June 16, 2017  |  Retail

The age-old question of whether technology will replace human jobs has been a tough one to answer but hotly debated over the past few years....

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NEW REPORT: Chatbots Go Omnichannel As Personal Stylists
NEW REPORT: Chatbots Go Omnichannel As Personal Stylists
June 15, 2017  |  Omnicommerce

Everyone could use a little styling help from time to time, but would you more likely ask a bedazzling chatbot than a human personal stylist...

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Building High IQ Bots
Building High IQ Bots
May 03, 2017  |  Chatbots

Ever since Facebook made its big bot announcement in 2016, conversational AI (or chatbots) are all of a sudden everywhere — along with their promise...

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Chatbot Tracker: Helping Productivity
Chatbot Tracker: Helping Productivity
April 25, 2017  |  Chatbots

Chatbots have moved into a unique position over the past few years. Rather than using chatbots to resolve customer service issues solely on company websites or...

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The Bots Are Coming! The Bots Are Coming!
The Bots Are Coming! The Bots Are Coming!
April 20, 2017  |  Chatbots

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. But...

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