checkout experience

Retailers Focus on Turning Deal Chasers into Brand Loyalists
Retailers Focus on Turning Deal Chasers into Brand Loyalists
November 23, 2022  |  Retail

There are different types of online shoppers, obviously, but knowing and understanding three key shopper personas identified in recent research has been shown to increase...

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76% of Loyal Customers Say Checkout Experience Keeps Them Coming Back
76% of Loyal Customers Say Checkout Experience Keeps Them Coming Back
November 09, 2022  |  Checkout Conversion

In today’s tangle of commerce channels and payment methods, merchants can rely on loyal customers to take trusted paths, whereas deal-chasers tend to go wherever...

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What if There was a Way to Unlock Some of Luxury Retail’s Resilience?
What if There was a Way to Unlock Some of Luxury Retail’s Resilience?
October 22, 2022  |  Retail

Like models strutting down the catwalk one after the other, so too has the stream of strong sales results come lately from the world’s leading...

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Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
September 26, 2022  |  Consumer Insights

When is a great deal not great enough? When a consumer’s preferred merchant offers a seamless checkout experience that’s too satisfying and reliable to give...

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Sephora CTO Says ‘Checkout of the Future’ Is as Much an Experience as a Transaction 
Sephora CTO Says ‘Checkout of the Future’ Is as Much an Experience as a Transaction 
April 12, 2022  |  POS Innovation

With a purview of 500 physical stores in the US, 600 store-in-store locations at Kohl’s, a website, a mobile app and 14 years of digital...

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For Point-Of-Sale Peace Of Mind, Embedded Insurance Offers Must Be Hyper-Relevant
For Point-Of-Sale Peace Of Mind, Embedded Insurance Offers Must Be Hyper-Relevant
August 17, 2021  |  Insurance

If there’s one thing consumers want these days, it is to feel safe and to have peace of mind when they’re doing business online. It’s...

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