Starbucks’ customers in China now have more ways to order drinks. The Seattle-based coffee chain’s offerings are now available on multiple platforms run by Alibaba...
In an effort to prevent the spread of the coronavirus and safeguard its employees, some Starbucks locations are closing seating areas and restricting service to...
The Starbucks rival in China, the Beijing-based Luckin Coffee, has filed for an initial public offering (IPO) in the United States with a valuation of...
Coffee chains are brewing up a battle over customer loyalty: After news surfaced that Starbucks was updating its rewards offering, Dunkin’ is revamping its own...
In the digital world, loyalty can work as a differentiator, a way to keep consumers amid fierce competition from many merchants. But loyalty also comes...