While the “mobile everything” future has been long predicted, as of the second half of 2018, we are actually beginning to see the shape of...
In a David vs. Goliath story, usually the smart money is better on Goliath being bigger, stronger and better armed. The grocery market right now,...
While we tend to think of necessity as preceding invention, it can work the other way around. Sometimes consumers and businesses don’t know they need something until...
Time-consuming, manual and paperwork-heavy processes are increasingly out of fashion for digital connected consumers, and out of fit with their lifestyles. Consumers don’t want to...
What do Australia, the gig economy and Katy Perry’s upcoming album have in common? They are all tightly tied to payments — specifically, tapping into the power of faster payments. Money...
The conventional wisdom in retail is that pricing is almost everything: Lob a discount, and the consumers will come. But recent research indicates that actually,...
Efficiency is everything, pretty much in any arena. Because being inefficient is very costly – both in literal dollars and in opportunities lost to forge business relationships. But where...
With the vast majority of American adults carrying a supercomputer in their pockets all the time, the opportunities to reach out and touch a consumer...
Yesterday’s earth-shaking innovation can so easily slip into becoming today’s discarded idea that the transition can be easy to miss – the A&P grocery chain being a...