In an average week, the average consumer spends about 24 hours online – exactly 1/7 of their time. They use their phones to order food and to decide...
The world is changing – in some ways highly reported, in others less so. Millennials are credited as the digital generation, leaving their parents and grandparents...
The world is full of inefficiencies, some more grating than others – such as B2B transactions’ ongoing reliance on paper for payments to the ongoing “tax” fraudsters and...
New technologies bring new opportunities to serve consumers, and retailers are offering their customers more digital options than ever to meet their wants and needs....
While pricing is the battleground retailers often prefer to fight on, the race to the bottom isn’t really the way to consumers’ hearts. Price has...
Where there are underserved consumers looking to enter the digital ecosystem, there are innovators big (and, in some cases, very big) and small looking to serve them. But...
With new risks come new solutions, and banks are taking this approach to data security: They are adopting technologies such as biometric authentication to protect sensitive information....
Consumers, as it turns out, like to be able to do for themselves whenever easily possible. Online or in the real world, while shopping for goods or ordering...
While children are sitting in schools studying the “real” three Rs (reading, writing and arithmetic), payments peeps will be looking at the local version: risk,...