communication

US Takes the Bronze in Digital Engagement
US Takes the Bronze in Digital Engagement
July 09, 2024  |  Connected Economy

It may surprise you to learn that the U.S. did not top the global charts for digital engagement in PYMNTS Intelligence’s “How The World Does...

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31% More Consumers Are Using Smart Home Tech to Enhance Security
31% More Consumers Are Using Smart Home Tech to Enhance Security
August 28, 2023  |  Technology

The use of digital has boomed in recent years as more consumers embrace the ease and convenience they offer in their day-to-day lives.  In “The...

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SpaceX and T-Mobile to Test Satellite-to-Cell Service this Year
SpaceX and T-Mobile to Test Satellite-to-Cell Service this Year
March 13, 2023  |  Connected Economy

SpaceX and T-Mobile will start testing satellite-to-cell service this year. So said SpaceX Vice President of Starlink Commercial Sales Jonathan Hofeller Monday (March 13) during a Satellite 2023 conference in Washington, D.C.,...

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More US Consumers Connecting Online Daily to Eat, Shop and Socialize
More US Consumers Connecting Online Daily to Eat, Shop and Socialize
October 31, 2022  |  Connected Economy

Forty-seven million consumers across the United States socialize online every day, using messaging apps, social media, and dating apps to connect with friends, family and...

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Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
September 20, 2022  |  Meta

Meta will be integrating WhatsApp with Salesforce to help businesses add ways to chat with customers, a WhatsApp blog said Tuesday (Sept. 20). This will...

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Salesforce to Buy Sales-Data Comm Platform Troops.ai, Will Integrate With Slack
Salesforce to Buy Sales-Data Comm Platform Troops.ai, Will Integrate With Slack
May 10, 2022  |  Acquisitions

Salesforce has agreed to buy Troops.ai, which provides a revenue communications solution which works with sales velocity, forecasting, visibility and collaboration, a company blog from...

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Turning Communications Software Into a Payment Enabled Small Business Platform
Turning Communications Software Into a Payment Enabled Small Business Platform
December 28, 2021  |  Connected Economy

Small businesses today are increasingly reliant on technology to survive and thrive in these uncertain times. Their business operations have become increasingly digitized, to the...

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Slack Debuts Huddles For Impromptu Audio Chats
Slack Debuts Huddles For Impromptu Audio Chats
June 30, 2021  |  Innovation

Enterprise communications platform Slack is launching a new audio feature called Slack Huddles that enables workers to have audio conversations throughout the workday, according to...

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Attentive Acquires Conversational B2C Text Messaging Firm Tone
Attentive Acquires Conversational B2C Text Messaging Firm Tone
June 09, 2021  |  Retail

Fresh on the heels of its $470 million March fundraise, text messaging startup Attentive announced on Wednesday (June 9) that it is acquiring Boston-based Tone,...

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