Connected Dining Report

Consumers Want Robots Out of Sight and Out of Mind When Eating Out
Consumers Want Robots Out of Sight and Out of Mind When Eating Out
July 14, 2023  |  Restaurant innovation

Automation has touched and transformed many aspects of daily life. Dining and food preparation have primarily remained on the sidelines — until now. Consumers may...

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Everyone’s a Critic: 49M Consumers Recently Posted Online Restaurant Reviews
Everyone’s a Critic: 49M Consumers Recently Posted Online Restaurant Reviews
June 12, 2023  |  Restaurant innovation

Word of mouth has always played a key role in helping restaurants build their brands. Social media and the internet — rather than making it...

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Restaurants Face Growing Pressure From Ready-to-Eat Meals
Restaurants Face Growing Pressure From Ready-to-Eat Meals
May 16, 2023  |  Restaurant innovation

Working from home has become a fixture in the lives of many consumers and has resulted in consumers eating more meals at home. For nearly...

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58% of Restaurant Aggregator Customers Order From the Same Restaurants
58% of Restaurant Aggregator Customers Order From the Same Restaurants
April 19, 2023  |  Restaurant innovation

Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and...

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Most Consumers Drop Delivery for Pickup When Ordering Food
Most Consumers Drop Delivery for Pickup When Ordering Food
February 24, 2023  |  Restaurant innovation

Restaurant costs are rising, and consumers are craving solutions. The answer for many consumers trades effort for cost. Nearly half of restaurant customers opt for...

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Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
January 27, 2023  |  Restaurant innovation

Few things are more enjoyable than a pleasant meal at a favorite restaurant, but consumers have had to contend with bigger checks of late, which...

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