consumer insights

Foreign Travel Leads To Luxury Spending

Foreign Travel Leads To Luxury Spending
Foreign Travel Leads To Luxury Spending
July 19, 2016  |  Consumer Insights

It was Mark Twain who said, “Travel is fatal to prejudice, bigotry and narrow-mindedness.” And while that’s all true, a new study appears to highlight...

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Impulse Purchases Are On The Wane, But Will Retailers Care?
Impulse Purchases Are On The Wane, But Will Retailers Care?
July 05, 2016  |  Consumer Insights

Of all the changes wrought in the retail world as it navigated from bricks and mortar to clicks and servers, somehow the impulse buy has...

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The Chatbot As Consumer Advocate
The Chatbot As Consumer Advocate
July 01, 2016  |  Consumer Insights

It hasn’t taken long for retailers to fall in love with chatbots. Everyone from mega-corporations like Facebook to small businesses looking for a helping hand...

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People Who Need People (To Help Them Shop)
People Who Need People (To Help Them Shop)
June 22, 2016  |  Consumer Insights

Ready or not, automation is coming to retail. Whether it’s Amazon’s delivery drones or in-store robots that scan a warehouse’s worth of inventory in a...

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Should Retail Worry About Millennials’ Love For Dollar Stores?
Should Retail Worry About Millennials’ Love For Dollar Stores?
June 20, 2016  |  Consumer Insights

Retailers often treat millennials with a mix of attraction and disdain that mirrors the “can’t live with them, can’t live without them” way of life....

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Can AIs Put An End To The Retail Boycott?
Can AIs Put An End To The Retail Boycott?
June 17, 2016  |  Consumer Insights

Despite the millions of ways social media was supposed to make life simpler and more convenient, retailers have long since found that it’s not the selling...

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Price Is The Bottom Line In Online Retail
Price Is The Bottom Line In Online Retail
June 08, 2016  |  Consumer Insights

If there’s one effect online shopping has had on the general consumer experience, it’s that the average shopper now spends much more time researching the...

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The Retail Politics Of Trump And Airbnb
The Retail Politics Of Trump And Airbnb
June 01, 2016  |  Consumer Insights

Politics and retail usually mix like oil and water. Look no further than the situation Target seems to have embroiled itself in by making a...

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