consumer insights

Parents Split on What Makes Buy Now, Pay Later Options Attractive
Parents Split on What Makes Buy Now, Pay Later Options Attractive
October 26, 2026  |  BNPL

Pay later providers competing on monthly payment size, total cost and interest-free terms face different definitions of an attractive offer — even among households with...

READ MORE >
Shoppers Would Send AI Agents to Marketplaces Over Brand Sites
Shoppers Would Send AI Agents to Marketplaces Over Brand Sites
October 23, 2026  |  eCommerce

Artificial intelligence (AI) shopping agents could make it easier for consumers to compare products and complete purchases, but they may not change where shoppers spend...

READ MORE >
Pay-by-Bank Could Win 32% of Bill Payments With the Right Incentives
Pay-by-Bank Could Win 32% of Bill Payments With the Right Incentives
October 12, 2026  |  Payment Methods

Digital bank customers are more willing than the broader banking population to move transactions to Pay by Bank when the payment method comes with discounts...

READ MORE >
Consumers Get Choosier About Credit
Consumers Get Choosier About Credit
October 07, 2026  |  Consumer Finance

Consumer credit is still growing, but consumers eased off the form of borrowing they can adjust most readily from month to month. Federal Reserve data...

READ MORE >
Conference Board Finds Consumer Price Concerns Hit New Highs
Conference Board Finds Consumer Price Concerns Hit New Highs
September 29, 2026  |  Economy

Consumer confidence fell in September as consumer concerns about the cost of fuel and other goods and services rose to new heights, The Conference Board...

READ MORE >
Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
September 09, 2026  |  Consumer Finance

Meet Tom and Elaine. (Our names, not theirs.) Both report household income between $65,000 and $70,000. Both are married, live in a city and say...

READ MORE >
Fed Finds High-End Spending Holding as Household Strain Deepens
Fed Finds High-End Spending Holding as Household Strain Deepens
September 02, 2026  |  Economy

The American consumer is still spending, but the Federal Reserve’s latest survey makes it increasingly difficult to speak of all consumers as though they were...

READ MORE >
Summer Expenses Will Follow 77% of Gen Z Into Fall
Summer Expenses Will Follow 77% of Gen Z Into Fall
September 01, 2026  |  Consumer Finance

The biggest threat to the summer budget may be the expenses consumers can’t cancel. New PYMNTS Intelligence data suggests that groceries, utility bills and transportation...

READ MORE >
Consumers Make Budgets Work by Doing More Than Cutting Back
Consumers Make Budgets Work by Doing More Than Cutting Back
August 25, 2026  |  Consumer Finance

Households squeezed by higher prices are getting better results when they treat budgeting like a toolbox, not a single pair of scissors. A new PYMNTS...

READ MORE >