consumer insights

Consumers Get Choosier About Credit

Consumers Get Choosier About Credit
Consumers Get Choosier About Credit
October 07, 2026  |  Consumer Finance

Consumer credit is still growing, but consumers eased off the form of borrowing they can adjust most readily from month to month. Federal Reserve data...

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Conference Board Finds Consumer Price Concerns Hit New Highs
Conference Board Finds Consumer Price Concerns Hit New Highs
September 29, 2026  |  Economy

Consumer confidence fell in September as consumer concerns about the cost of fuel and other goods and services rose to new heights, The Conference Board...

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Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
September 09, 2026  |  Consumer Finance

Meet Tom and Elaine. (Our names, not theirs.) Both report household income between $65,000 and $70,000. Both are married, live in a city and say...

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Fed Finds High-End Spending Holding as Household Strain Deepens
Fed Finds High-End Spending Holding as Household Strain Deepens
September 02, 2026  |  Economy

The American consumer is still spending, but the Federal Reserve’s latest survey makes it increasingly difficult to speak of all consumers as though they were...

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Summer Expenses Will Follow 77% of Gen Z Into Fall
Summer Expenses Will Follow 77% of Gen Z Into Fall
September 01, 2026  |  Consumer Finance

The biggest threat to the summer budget may be the expenses consumers can’t cancel. New PYMNTS Intelligence data suggests that groceries, utility bills and transportation...

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Consumers Make Budgets Work by Doing More Than Cutting Back
Consumers Make Budgets Work by Doing More Than Cutting Back
August 25, 2026  |  Consumer Finance

Households squeezed by higher prices are getting better results when they treat budgeting like a toolbox, not a single pair of scissors. A new PYMNTS...

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European Consumers’ Inflation Expectations Ease Despite Middle East War Uncertainty
European Consumers’ Inflation Expectations Ease Despite Middle East War Uncertainty
August 21, 2026  |  Economy

European consumers’ inflation expectations inched down in July, the European Central Bank said in a Friday (Aug. 21) press release. Consumers’ median expectations for inflation over the next 12 months...

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How the Top 17% of Card Issuers Build High Customer Lifetime Value
How the Top 17% of Card Issuers Build High Customer Lifetime Value
July 30, 2026  |  Credit Cards

Seventeen percent of card issuers have reached the high customer lifetime value (CLTV) tier. What sets them apart isn’t the number of capabilities they’ve deployed,...

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