consumer insights

Citi CEO Jane Fraser Says Consumers ‘More Discerning’ in Spending
Citi CEO Jane Fraser Says Consumers ‘More Discerning’ in Spending
April 30, 2024  |  Consumer Finance

Consumers are becoming more cautious in their spending, Citi CEO Jane Fraser said Tuesday (April 30). Speaking at the bank’s annual meeting, Fraser told shareholders that while consumers remain...

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Mother’s Day Spending Expected to Dip Following 2023 Record
Mother’s Day Spending Expected to Dip Following 2023 Record
April 25, 2024  |  Consumer Insights

American consumers are projected to spend $33.5 billion on their moms next month. That’s according to new data from the National Retail Federation (NRF), which...

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Consumers Want to Personalize Shopping With Extended Reality
Consumers Want to Personalize Shopping With Extended Reality
April 25, 2024  |  Retail

As consumers demand more immersive, captivating eCommerce journeys, many are increasingly interested in adopting extended reality — augmented reality (AR) and virtual reality (VR) —...

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58% of Gen Z Shoppers Prefer Debit Cards for Online Shopping 
58% of Gen Z Shoppers Prefer Debit Cards for Online Shopping 
April 23, 2024  |  eCommerce

Few things must be as frustrating to an eCommerce merchant as cart abandonment. But, as PYMNTS Intelligence found in compiling its “How Preferred Payment Availability...

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Convenience Drives Non-Cash Users to Pay With Card
Convenience Drives Non-Cash Users to Pay With Card
April 19, 2024  |  Payment Methods

For consumers no longer carrying wallets full of cash, ease and convenience are top of mind, PYMNTS Intelligence reveals. By the Numbers The June 2023...

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Tired of Cutbacks, Shoppers Demand Affordable Luxuries From Mass-Market Retailers
Tired of Cutbacks, Shoppers Demand Affordable Luxuries From Mass-Market Retailers
April 17, 2024  |  Retail

After years of being conservative in their spending in response to ongoing economic challenges, shoppers are looking for ways that they can feel more indulgent...

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National Banks’ Reign Over Primary Credit Cards Dropped to 68% 
National Banks’ Reign Over Primary Credit Cards Dropped to 68% 
April 17, 2024  |  Credit Cards

When it comes to issuing credit cards, national banks continue to dominate the field, and — thanks to their massive scale, extensive customer base and...

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High-Earning Consumers Prefer Luxury Experiences Over Things
High-Earning Consumers Prefer Luxury Experiences Over Things
April 16, 2024  |  Consumer Insights

When it comes to living large, big earners like to splurge on making memories more so than on, say, a new handbag, PYMNTS Intelligence research...

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46% of Instant Payment Skeptics Want Bank Info Hidden
46% of Instant Payment Skeptics Want Bank Info Hidden
April 16, 2024  |  Faster Payments

Whether it’s employee earnings, Social Security payments, tax refunds, insurance claim payouts, investment distributions or something else, most U.S. consumers now receive some type of...

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