The certainty that money is available when needed has become a defining concern for households. We’re all navigating elevated prices and higher borrowing costs at...
Household finances are showing resilience on the surface, but the underlying sentiment points to a more constrained consumer. The PYMNTS Consumer Expectations Index measures whether...
The most endangered species in retail isn’t brick-and-mortar. It’s the mid-market shopper share of wallet. Findings in the March edition of the PYMNTS Intelligence “Share...
Financial stress is pushing more consumers toward digital wallets, and the shift may say less about tech adoption than about how shoppers are trying to...
Earnings season has revealed a consumer who is not withdrawing from the marketplace so much as recalibrating participation, timing purchases with deliberation and increasingly using...
The credit industry has spent decades competing for something consumers were never actually optimizing for. Top of wallet. Issuers built elaborate rewards architectures to win...
Picture three Americans staring at the same electric bill. The retiree sighs, turns down the thermostat and makes a mental note to skip dinner out...
Slight improvements in consumers’ expectations for business conditions, labor market conditions and incomes drove a turnaround in consumer confidence in February, The Conference Board said Tuesday...