consumer protection

FCC Outlaws Use of AI-Generated Voices in Robocalls
FCC Outlaws Use of AI-Generated Voices in Robocalls
February 08, 2024  |  Regulation

The Federal Communications Commission (FCC) has made it illegal to use artificial intelligence (AI)-generated voices in robocalls. Get the Full Story Complete the form to...

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CFPB Says Overdraft Fees Are Junk Fees — But Are They?
CFPB Says Overdraft Fees Are Junk Fees — But Are They?
January 17, 2024  |  Bank Regulation

Labels are popular on Capitol Hill. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

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CFPB Moves to Close ‘Outdated’ Bank Overdraft Loophole
CFPB Moves to Close ‘Outdated’ Bank Overdraft Loophole
January 17, 2024  |  Bank Regulation

The White House wants to limit the overdraft fees banks can charge customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Consumer Group Aims to Close Quarter-Billion ‘Gift Card Loophole’
Consumer Group Aims to Close Quarter-Billion ‘Gift Card Loophole’
January 09, 2024  |  Retail

A consumer group is campaigning to change Washington state’s 20-year-old gift card law. Get the Full Story Complete the form to unlock this article and...

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Mastercard and Consumers International Team to Improve Consumer Protection
Mastercard and Consumers International Team to Improve Consumer Protection
December 07, 2023  |  Partnerships

Mastercard has teamed with Consumers International to improve protections for vulnerable consumers in the digital finance space. Get the Full Story Complete the form to unlock this article...

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BIS Report: BNPL Plans Pose Risks and ‘Warrant Monitoring’
BIS Report: BNPL Plans Pose Risks and ‘Warrant Monitoring’
December 04, 2023  |  BNPL

Buy now, pay later (BNPL) plans have been marked by higher delinquency rates even as growth and enthusiasm for those payments offerings have soared, the...

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CFPB Proposes Oversight for Big Tech and Digital Wallet Providers
CFPB Proposes Oversight for Big Tech and Digital Wallet Providers
November 07, 2023  |  Regulation

In a move to ensure consumer protection and regulatory oversight, the Consumer Financial Protection Bureau (CFPB) is proposing to supervise larger nonbank companies that offer...

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A Look at U.S. Initiatives on AI Use and Its Development
A Look at U.S. Initiatives on AI Use and Its Development
November 03, 2023  |  artificial intelligence

President Biden issued an executive order on Monday (Oct. 30) on artificial intelligence (AI) to ensure that America leads in harnessing the potential of AI...

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Amazon, Microsoft and India Authorities Crack Down on Impersonation Scams
Amazon, Microsoft and India Authorities Crack Down on Impersonation Scams
October 20, 2023  |  Security & Fraud

Amazon and Microsoft have joined forces to protect consumers from impersonation scams, marking the first time these industry leaders have collaborated to combat tech support...

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