Consumer Spending

Synchrony CFO: Why Experience — Not Credit — Is the New Competitive Moat in Consumer Finance

Synchrony CFO: Why Experience — Not Credit — Is the New Competitive Moat in Consumer Finance
Synchrony CFO: Why Experience — Not Credit — Is the New Competitive Moat in Consumer...
November 24, 2025  |  Consumer Finance

For Synchrony Chief Financial Officer Brian Wenzel, the story of today’s consumer isn’t about inflation, credit tightening, or macro stress signals. It’s about expectation. Throughout...

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US Consumers Cautious but Still ‘Fundamentally Strong’
US Consumers Cautious but Still ‘Fundamentally Strong’
November 23, 2025  |  Consumer Insights

American consumer spending is still going strong, at least at some retailers. As The Wall Street Journal (WSJ) reported Sunday (Nov. 23), shoppers continue to...

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Paycheck-to-Paycheck Strain Sharpens Retail and QSR Spending Gap
Paycheck-to-Paycheck Strain Sharpens Retail and QSR Spending Gap
November 21, 2025  |  Consumer Insights

Earnings season is offering one of the clearest pictures yet of a consumer base moving in two directions. Households with stable incomes continue spending, especially...

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Companies Adjust as Tariffs Shift From Shock to Status Quo
Companies Adjust as Tariffs Shift From Shock to Status Quo
November 21, 2025  |  Economy

Tariffs are entering what increasingly feels like a mature phase. As highlighted by enterprise executives heading into the final quarter of the year, the challenge...

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CVS Turns First-Party Data Into Retail Media Power Play
CVS Turns First-Party Data Into Retail Media Power Play
November 21, 2025  |  Retail

Watch more: Retail Media as the New Growth Engine: How CVS Is Merging Data, Loyalty and the In-Store Experience When most people think of CVS,...

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Hourly Wage Drop Foreshadows a $14B Hit to Consumer Spending
Hourly Wage Drop Foreshadows a $14B Hit to Consumer Spending
November 21, 2025  |  Consumer Finance

The “Wage to Wallet™ Index: Wage Volatility’s $14B Consumer Spending Gap,” a collaboration between PYMNTS Intelligence, WorkWhile and Ingo Payments, offers a detailed look inside...

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Consumers Lose Ground in Holiday Shopping Season Even as Paycheck Stress Briefly Eases
Consumers Lose Ground in Holiday Shopping Season Even as Paycheck Stress Briefly Eases
November 20, 2025  |  Consumer Insights

As the annual holiday shopping ritual ramps up, consumers’ finances are less robust than they might appear. Last month, PYMNTS Intelligence surveyed more than 2,100...

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Ulta Beauty Uses AI to Bridge Social Discovery and In-Store Experiences
Ulta Beauty Uses AI to Bridge Social Discovery and In-Store Experiences
November 18, 2025  |  Artificial Intelligence

Watch more: From Scroll to Store: How Ulta Beauty Is Connecting Commerce, Content and Community Social discovery moves at the speed of trends. Large language...

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