Carhops and drive-in restaurants are classic parts of the American dining experience immortalized by George Lucas’s 1973 debut film “American Graffiti,” although the carhop was...
The COVID-19 pandemic has prompted consumers and merchants to reconsider the mechanism that they use for handling in-person transactions, with many concerned that the virus...
Physicist Niels Bohr — or maybe it was ballplayer Yogi Berra — once said predictions are hard, especially the ones about the future. Any sudden...
The new coronavirus had an immediate and profound effect on the financial services industry, as brick-and-mortar bank branches closed to protect public health. Those closures...
Now that the era of full-stop lockdown is coming to an end and economic reopenings are under way to one extent or another in all...
Call it the great shift. We’re still navigating the pandemic — which means doing what we used to do offline, increasingly, through digital means. As...
Pandemic aside, business in the digital era is still data driven. Guesswork about the consumer and his or her behavior is not necessary or advisable....
Approximately 30,000 U.S. restaurants have permanently shuttered operations, and more than 110,000 anticipated closing their doors in April, according to recent estimates from the National...