Credit Union Tracker

PYMNTS Intelligence: CUs Can Do More to Address Members’ Fraud Concerns
PYMNTS Intelligence: CUs Can Do More to Address Members’ Fraud Concerns
February 27, 2023  |  Credit Unions

As more consumers turn to digital solutions to handle their financial needs, the risk of fraud is increasing — a dynamic of which digital banking...

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An Industry Insider on Balancing Security With Seamlessness
An Industry Insider on Balancing Security With Seamlessness
February 24, 2023  |  Credit Unions

58% of FIs reported a rise in the cost of fraudulent transactions in 2022, which is why Seth Ruden of First Tech Federal Credit Union...

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Targeted Friction Helps Credit Unions Fight Fraud as Attacks Surge
Targeted Friction Helps Credit Unions Fight Fraud as Attacks Surge
February 23, 2023  |  Credit Unions

With the world existing more online than ever, fraud attacks targeting financial institutions (FIs) are a growing threat. Criminals are increasingly succeeding in exploiting the...

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PYMNTS Intelligence: Unpacking the Forces Shaping Consumers’ Payment Preferences
PYMNTS Intelligence: Unpacking the Forces Shaping Consumers’ Payment Preferences
January 24, 2023  |  Credit Unions

Speed, convenience and ease of use are driving interest in a growing variety of payment options and digital technologies. Consumers have become accustomed to seamless...

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An Insider on Staying Ahead of Members’ Digital Needs
An Insider on Staying Ahead of Members’ Digital Needs
January 23, 2023  |  Credit Unions

Just as Steve Jobs famously didn’t wait for customers to tell Apple what products they wanted, Sumeet Grover, chief digital officer at Alliant Credit Union,...

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Credit Unions Take Page From Apple’s Playbook in Solving Member Problems
Credit Unions Take Page From Apple’s Playbook in Solving Member Problems
January 20, 2023  |  Credit Unions

At a time of economic uncertainty — with high inflation rates and 74% of consumers concerned about their personal finances — consumers increasingly want payments...

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PYMNTS Intelligence: How Credit Unions Are Ideally Poised to Help Distressed Consumers
PYMNTS Intelligence: How Credit Unions Are Ideally Poised to Help Distressed Consumers
December 23, 2022  |  Credit Unions

By all accounts, American consumers are feeling the economic strain. More than half of Americans earning less than $50,000 annually are now living paycheck to...

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Metro Credit Union on Helping Consumers Weather a Tough Economy
Metro Credit Union on Helping Consumers Weather a Tough Economy
December 22, 2022  |  Credit Unions

Robert Cashman, president and CEO at Metro Credit Union, tells PYMNTS how credit unions (CUs) can be a port in a storm for members hurting...

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Credit Unions Can Gain Amid Consumers’ Dissatisfaction in a Gloomy Economy
Credit Unions Can Gain Amid Consumers’ Dissatisfaction in a Gloomy Economy
December 21, 2022  |  Credit Unions

Consumers are feeling the impact of high inflation. Prices in October were 7.7% higher than the year before, and though prices have dropped somewhat in...

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