Sections
customer data
-
Security & FraudReport: India’s National Payments Corp Vulnerable To Security Breaches
National Payments Corp. of India (NPCI), the nation’s payments processor, uncovered more than three...
-
Security & FraudFirst American Title Accused Of Exposing Millions Of Customers’ Personal...
First American Title, one of the largest providers of title insurance in the U.S.,...
-
Payments InnovationPost-COVID Businesses Will Stop Treating Bad Data Like Sour Milk
“Customer data has an expiration date, just like milk in the fridge. Without regular...
-
Security & FraudNew Class Action Lawsuit Alleges Plaid Violated User Privacy
Plaid is facing a lawsuit which alleges that it has violated users’ privacy and...
-
Partnerships / AcquisitionsShopify Teams Up With Kustomer To Bolster Key Sales Platform
Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York...
-
Security & FraudLandry’s Customer Payment Data Stolen In Cyberattack
U.S. restaurant chain Landry’s announced on Thursday (Jan. 2) that it had been the...
-
LegalNew CA Privacy Law Requires Retailers To Disclose Data Collection
A new law in California requires companies to explain exactly what customer information, if...
-
InnovationCRM In The 2020s
We operate more than a few high-powered, data-supported crystal balls here at PYMNTS, and...
-
Security & FraudUnencrypted Vistaprint Database Exposed Personal Customer Data
Printing company Vistaprint left an online database containing customer interactions unencrypted, according to a...
-
Digital BankingScotiabank: Slow But Steady Wins The AI Fraud Race
The fact that fraud is on the rise is not new, nor is it...
-
Accounts ReceivableDeep Dive: Accelerating Accounts Receivable With Automated Technologies
B2B payments are anything but instant in the U.S., where a collective $3 trillion...
-
Security & FraudUniCredit Uncovers Data Leak Of 3M Italian Customer Records
UniCredit has revealed a data breach that leaked information belonging to three million customers...
-
RegulationJapan Eyes Guidelines For Regulation Of Tech Firms
In Japan, the Fair Trade Commission said last week that it has draft guidelines...
-
AmazonAmazon: US Govt. Is Requesting More Shoppers’ Data
Amazon released a transparency report on its website on Wednesday (July 31), and it...
-
Security & FraudFreedom Mobile Exposes Data On Thousands Of Customers
Freedom Mobile, the Canadian wireless carrier, reportedly exposed its customers’ data and took a...
-
AlexaAlexa Team Might Be Able To Find A User’s Home...
A new report has revealed that an Amazon team auditing Alexa commands might be...
-
Unattended RetailHow Smart Kiosks Are Solving Retail’s Last-Mile Problem
When it comes to fulfilling consumers’ need for instant gratification, physical retailers might have...
-
RegulationFTC Wants Comment On Proposed Changes To Safeguards, Privacy Rules
The Federal Trade Commission (FTC) has requested comment on the proposed amendments of two...
-
RetailOld Navy Parts Ways With Gap Brand
The Gap is parting ways with Old Navy, deciding to create two publicly-traded companies....
-
Security & FraudRubrik Exposes Customer Data, May Face GDPR Fines
Rubrik, an IT security and cloud data management company, has suffered a massive data...
-
B2B PaymentsWhere APIs Fall Short On Corporate Finance Integration
Real-time access to data is a driving force behind enterprise modernization. It is, in...
-
Amazon ProfileDTC Brands Tell Amazon Thanks, But No Thanks
Amazon has been heavily courting some direct-to-consumer (DTC) brands – inviting them to its...
-
RegulationAustrian Lawyer Files Complaint Against Tech Firms Over GDPR
An Austrian lawyer has filed a complaint against eight tech giants, including Amazon, Apple,...
-
RegulationRubio’s Privacy Bill Takes Aim At Facebook, Google, Amazon
Senator Marco Rubio (R-Fla.) has introduced new legislation that would create federal standards of...
-
RetailMystore-E And An AI Assistant For Physical Retail
Creating the correctly personalized in-store experience is much easier said than done in most...
-
Security & FraudNeiman Marcus Agrees To Pay $1.5M To Settle Payment Card...
The Maryland Attorney General Brian Frosh announced Tuesday (Jan. 8) that his office, as...
-
Security & FraudHow Neiman Marcus Uses AI To Fight Fraudsters
With the holiday shopping season in the rear view, retailers across the globe are...
-
Security & FraudMarriott Breach Exposes 5.25M Passport Numbers
Following reports of its data breach last year, Marriott said on Friday (Jan. 4)...
-
RetailStudy: Merchants To Lose $130B In Digital CNP Fraud
A new study has revealed that retailers will lose around $130 billion in digital...
-
Security & FraudIBM, HPE Hack Intended To Gain Access To Clients
Chinese hackers gained access to clients of huge American corporations, according to a report...
-
Fraud PreventionWhitepages Pro CEO: Fraud 3.0 And Why Merchants Are Unprepared
Computing power is dirt cheap, thanks to cloud infrastructure. Jurisdiction is always a few...
-
AmazonAmazon Sacks Employees Who Stole Data
Amazon is cracking down on seller scams and has fired employees in the U.S....
-
Security & FraudMarriott CFO On Data Breach Cost: Too Soon To Say
After one of the largest data breaches in history, affecting an estimated 500 million...
-
Security & FraudMarriott: Data Breach Hits 500M Starwood Guests
In what may be among the largest data breaches in history, Marriott International said...
-
Security & FraudDell Reset All Customer Passwords After Attempted Data Hack
Dell announced that it reset passwords for all accounts on its online electronics store after...
-
Security & FraudGlitch Exposes Amazon Customer Emails
In what it described as a “technical error,” Amazon confirmed Wednesday (Nov. 21) that...
-
Artificial IntelligenceWhen AI Technology Gets Up Close And Personal
Brighterion CEO Akli Adjaoute says there’s only one measure of AI’s true potential: When...
-
Security & FraudNordstrom Breach Exposes Data On 76K Employees
Nordstrom has suffered a data breach that exposed employee names, Social Security numbers, dates...
-
RetailAll Grown Up And Ready To Pop Up: eTailers Turn...
For digitally native brands moving from the web to brick and mortar, startups are...
-
Security & FraudHSBC Suffers US Hack
HSBC, the U.K. bank, disclosed on Tuesday (Nov. 6) that some of its U.S....
-
Security & FraudRadisson Hotel Rewards Members’ Data Compromised In Breach
The Radisson Hotel Group suffered a data breach that impacted its loyalty and rewards...
-
Faster PaymentsInstant Onboarding: A Payments ‘Red Herring?’
Instant onboarding — the ability for a merchant to complete a one-page digital application, then instantly process payments — has, more...
-
Security & FraudHow PSD2 And Open Banking Impact Security
In the latest Digital Fraud Tracker Deep Dive, PYMNTS examines the authentication challenges posed...
-
Security & FraudTwo Alleged Hackers Indicted In Florida For Lynda Breach
Following a data breach at learning platform Lynda in 2016, two hackers were indicted...
-
Intelligence of ThingsCan Brick-and-Mortar IoT Capture eCommerce-Level Customer Data?
Using overhead cameras, scanners and weight sensors to track customers in-store may be the...
-
Security & FraudGuardian Mobile Firewall Gearing Up To Launch App That Filters,...
Guardian Mobile Firewall, the new smart firewall app that is currently in a closed...
-
Startup Check-InBuilding A Better Customer Experience For Payments
When it comes to the customer experience, Denise Leleux looks through multiple lenses. The...
-
Partnerships / AcquisitionsJPMorgan And Plaid Inc. In Data Sharing Deal
JPMorgan Chase & Co. has inked a data sharing deal with Plaid Inc., the FinTech that...
-
RetailWhat Retail Can Teach Banking About Consumers’ Digital Journeys
Consumers go on a lot of different types of digital journeys in a day...
-
Mobile Order AheadChowNow’s Approach To Mobile Order-Ahead Security
For QSRs, offering mobile order-ahead can be a double-edged sword. While it's critical to...
