Sections
customer data
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5.9KUnattended RetailHow Smart Kiosks Are Solving Retail’s Last-Mile Problem
When it comes to fulfilling consumers’ need for instant gratification, physical retailers might have an upper hand, but they can struggle to...
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4.1KRegulationFTC Wants Comment On Proposed Changes To Safeguards, Privacy Rules
The Federal Trade Commission (FTC) has requested comment on the proposed amendments of two rules that protect the privacy and security of...
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3.0KRetailOld Navy Parts Ways With Gap Brand
The Gap is parting ways with Old Navy, deciding to create two publicly-traded companies. Gap Inc. CEO Art Peck will still be...
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5.4KSecurity & FraudRubrik Exposes Customer Data, May Face GDPR Fines
Rubrik, an IT security and cloud data management company, has suffered a massive data leak. The company pulled the server offline on...
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6.8KB2B PaymentsWhere APIs Fall Short On Corporate Finance Integration
Real-time access to data is a driving force behind enterprise modernization. It is, in part, why businesses are digitizing and adopting technology,...
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5.0KAmazon ProfileDTC Brands Tell Amazon Thanks, But No Thanks
Amazon has been heavily courting some direct-to-consumer (DTC) brands – inviting them to its headquarters, paying for dinner and letting them fill...
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3.4KRegulationAustrian Lawyer Files Complaint Against Tech Firms Over GDPR
An Austrian lawyer has filed a complaint against eight tech giants, including Amazon, Apple, Netflix, Spotify and You Tube, for failing to...
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2.1KRegulationRubio’s Privacy Bill Takes Aim At Facebook, Google, Amazon
Senator Marco Rubio (R-Fla.) has introduced new legislation that would create federal standards of privacy protection for companies like Facebook, Amazon, and...
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3.4KRetailMystore-E And An AI Assistant For Physical Retail
Creating the correctly personalized in-store experience is much easier said than done in most cases – consumers want salespeople who are knowledgeable...
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3.1KSecurity & FraudNeiman Marcus Agrees To Pay $1.5M To Settle Payment Card Breach
The Maryland Attorney General Brian Frosh announced Tuesday (Jan. 8) that his office, as well as 42 other state attorney generals, have settled...
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8.2KSecurity & FraudHow Neiman Marcus Uses AI To Fight Fraudsters
With the holiday shopping season in the rear view, retailers across the globe are tallying up their wins and losses. While the...
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4.6KSecurity & FraudMarriott Breach Exposes 5.25M Passport Numbers
Following reports of its data breach last year, Marriott said on Friday (Jan. 4) that the total number of guest records involved...
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4.3KRetailStudy: Merchants To Lose $130B In Digital CNP Fraud
A new study has revealed that retailers will lose around $130 billion in digital CNP (Card-not-Present) fraud between 2018 and 2023. Juniper...
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4.7KSecurity & FraudIBM, HPE Hack Intended To Gain Access To Clients
Chinese hackers gained access to clients of huge American corporations, according to a report from Reuters. The hackers, working for China’s Ministry...
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5.1KFraud PreventionWhitepages Pro CEO: Fraud 3.0 And Why Merchants Are Unprepared
Computing power is dirt cheap, thanks to cloud infrastructure. Jurisdiction is always a few steps behind, though — who is really going...
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3.1KAmazonAmazon Sacks Employees Who Stole Data
Amazon is cracking down on seller scams and has fired employees in the U.S. and India as a result. According to a...
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6.3KSecurity & FraudMarriott CFO On Data Breach Cost: Too Soon To Say
After one of the largest data breaches in history, affecting an estimated 500 million guests, Marriott International Chief Financial Officer Leeny Oberg...
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4.5KSecurity & FraudMarriott: Data Breach Hits 500M Starwood Guests
In what may be among the largest data breaches in history, Marriott International said Friday morning (Nov. 30) that as many as...
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3.9KSecurity & FraudDell Reset All Customer Passwords After Attempted Data Hack
Dell announced that it reset passwords for all accounts on its online electronics store after it stopped hackers from trying to steal customer...
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5.2KSecurity & FraudGlitch Exposes Amazon Customer Emails
In what it described as a “technical error,” Amazon confirmed Wednesday (Nov. 21) that some of its customer names and emails have...
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8.1KArtificial IntelligenceWhen AI Technology Gets Up Close And Personal
Brighterion CEO Akli Adjaoute says there’s only one measure of AI’s true potential: When the tech is adaptive enough to understand that...
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7.7KSecurity & FraudNordstrom Breach Exposes Data On 76K Employees
Nordstrom has suffered a data breach that exposed employee names, Social Security numbers, dates of birth, checking account and routing numbers, salaries...
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3.0KRetailAll Grown Up And Ready To Pop Up: eTailers Turn To Pop-Up Store Gurus
For digitally native brands moving from the web to brick and mortar, startups are providing a platform to help with the transition....
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7.3KSecurity & FraudHSBC Suffers US Hack
HSBC, the U.K. bank, disclosed on Tuesday (Nov. 6) that some of its U.S. customers had their accounts hacked in October. Reuters, citing...
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5.0KSecurity & FraudRadisson Hotel Rewards Members’ Data Compromised In Breach
The Radisson Hotel Group suffered a data breach that impacted its loyalty and rewards program customers, reported ZDNet. According to a report...
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6.3KFaster PaymentsInstant Onboarding: A Payments ‘Red Herring?’
Instant onboarding — the ability for a merchant to complete a one-page digital application, then instantly process payments — has, more or less, been heralded as the best thing...
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8.8KSecurity & FraudHow PSD2 And Open Banking Impact Security
In the latest Digital Fraud Tracker Deep Dive, PYMNTS examines the authentication challenges posed by PSD2, GDPR and other data sharing initiatives.
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7.1KSecurity & FraudTwo Alleged Hackers Indicted In Florida For Lynda Breach
Following a data breach at learning platform Lynda in 2016, two hackers were indicted in Florida this month on charges of extortion...
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7.8KIntelligence of ThingsCan Brick-and-Mortar IoT Capture eCommerce-Level Customer Data?
Using overhead cameras, scanners and weight sensors to track customers in-store may be the future of physical retail, but what starts as...
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4.4KSecurity & FraudGuardian Mobile Firewall Gearing Up To Launch App That Filters, Blocks Traffic
Guardian Mobile Firewall, the new smart firewall app that is currently in a closed beta test, will be made available soon, filtering...
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2.9KStartup Check-InBuilding A Better Customer Experience For Payments
When it comes to the customer experience, Denise Leleux looks through multiple lenses. The former Tesla executive, who AvidXchange recently hired as...
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6.7KPartnerships / AcquisitionsJPMorgan And Plaid Inc. In Data Sharing Deal
JPMorgan Chase & Co. has inked a data sharing deal with Plaid Inc., the FinTech that connects banks with financial technology applications. Bloomberg, citing the...
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5.1KRetailWhat Retail Can Teach Banking About Consumers’ Digital Journeys
Consumers go on a lot of different types of digital journeys in a day — they might shop online, do some banking,...
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12.3KMobile Order AheadChowNow’s Approach To Mobile Order-Ahead Security
For QSRs, offering mobile order-ahead can be a double-edged sword. While it's critical to boosting sales, it also comes with the expense...
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8.1KSecurity & FraudFirst Data: 34 Percent Of PII Has Been Compromised In 2018
A new study has found that most consumers don’t understand just how vulnerable their Personally Identifiable Information (PII) is on the internet....
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4.8KAppleApple Privacy Site Makes Data Transparent For Users
Apple is launching a portal that enables customers to find out what kind of data the company has kept on them. The...
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5.1KSafety and SecurityAnthem Data Breach Garners $16M Fine
The nation’s second-largest health insurer will pay the government a record $16 million due to a data breach and cyberattack that exposed...
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3.8KSecurity & FraudGarmin Shipping Navigation Unit Suffers Breach
Navionics, an Italian company that manufactures electronic navigational charts for boating, was the victim of customer data breach that exposed hundreds of...
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2.9KSecurity & FraudTesco Bank Fined £16.4M For 2016 Cyberattack
Tesco Bank agreed on Monday (Oct. 1) to pay £16.4m in a settlement with the Financial Conduct Authority (FCA) due to a cyberattack...
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4.1KFacebookFacebook Breach Exposes Data Of Nearly 50M Users
After coming across a breach earlier in the week, Facebook said on Friday (Sept. 28) that roughly 50 million of its users...
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4.7KRetailWhy AI Can Search eBay Even More Obsessively Than People
Retailers are rolling out new ways for consumers to look for items online. Forever 21, in particular, is moving beyond text-based online...
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7.2KSecurity & FraudChegg Hack Hit 40M Customers
Chegg, a technology giant specializing in textbook rental, suffered a data breach affecting around 40 million customers. According to CNBC, Chegg’s shares fell...
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5.3KSecurity & FraudUber Agrees To Pay $145M Fine To Settle Data Breach Lawsuit
California Attorney General Xavier Becerra and San Francisco District Attorney George Gascón announced on Wednesday (Sept. 26) that they have reached a...
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3.5KB2B PaymentsEnterprise Engineering Forms Unit To Link Banks To FinTech Firms
Financial services advisory firm Enterprise Engineering is spinning off a new company to link banks and financial institutions with data management tools....
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3.6KPartnerships / AcquisitionsMicrosoft, Adobe, SAP Form Open Data Initiative Partnership
Adobe, Microsoft and SAP announced on Monday (Sept. 24) the introduction of the Open Data Initiative at the Microsoft Ignite conference being...
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3.2KRetailMATCHESFASHION.com’s Technology-Driven Retail Experience
There are many things that jump out at the shopper at the new MATCHESFASHION.com location in London’s Mayfair. The space has been...
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4.5KSecurity & FraudResearcher Says British Airways Hack Due To Skimming Malware
RiskIQ, the security firm, told outlets on Tuesday (Sept. 11) that the data breach at British Airways was due to credit card skimming...
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3.7KAppleApple Makes New Privacy Policy Requirement For Apps
To take on apps that don’t give users information on the use of their personal data, Apple is introducing a new requirement:...
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5.8KSecurity & FraudFiserv Patches Security Loophole In Messaging Feature
Fiserv recently had to fix a weakness in its web platform that provided non-actionable event messages for a small number of customers....
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3.9KBitcoinBitcoin Daily: EU Finance Ministers Examine Crypto Reg; Data On 130M Hotel Guests Sold For Crypto
The personal information of 130 million hotel guests might be sold on the dark web for eight bitcoins, which are currently worth...
